In order to get in touch with Verizon executive relations, you have to FORCE tech support or whomever to create a case number for you, then executive relations will reach out to you via email. And do not be fooled between a CASE number and a TICKET number. Case numbers generally start with a 3 and are 7 digits. GOOD LUCK
Thank you for this, THIS is what I've been searching for. I emailed their CEO 02JUL25 and also got tech support to force a case, the case began with a 1, but the next day I received a phone call from executive relations. However, she said she would send me her contact info via email, she did not and she also said she would call me yesterday, again fail. Ergo, I called tech support back to FORCE another case, this one began with a "V" and this is from a supervisor. I'll just email the CEO again, cos this is not finished yet.
Hello. We'd like to help asap and take a closer look at your situation. I'll be sending you a Private Message, please reply to it, so we can further assist.
~Maria
Start a new topic or ask questions in the open forum.
