There is no correct answer button but even if there was, it does not appear that anyone from Verizon has figured out the problem yet. The issue is related to the upload latency error. Upload error needs to be addressed. Can you please pass the message along? I’m also experiencing the issue and unfortunately I’m not a Verizon engineer to help debug and fix.
Replying to: (vzw_customer_support) KatrinaN_VZW from VZWSupport
Hello Katrina,
There is no “correct answer” button but even if there was, it does not appear that anyone from Verizon has figured out the problem, let alone the correct answer or fix rather. The issue is related to the upload latency error. Upload error needs to be addressed. Can you please pass the message along? I’m also experiencing the issue and unfortunately I’m not a Verizon engineer to help debug and fix.
Taylormayde, being able to get the best service speeds possible is a must. So we can help work on this together, please send us a Private Note! JoseL_VZW
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