How to file a complaint with corporate?
Enthusiast - Level 1

I have been trying to find a place to contact corporate to file a complaint with no luck. I have a warranty issue that Verizon Wireless is refusing to help me with and I'd like to speak with someone who can actually make a situation right without having me on the phone for 5 hours at a time and on live chat for 4 hours at a time. Any suggestions?

Re: How to file a complaint with corporate?
Customer Service Rep

Econn1125, help has arrived. We know your time is valuable. I'm sorry for the amount of time it's taking to get an issue resolved with your cell phone. I depend on my cell phone for everything these days. What is going on with your phone that you're looking to get the device replaced under warranty? Please provide me with some details.  KevinR_VZW