We signed up for a special offer 3 years ago and kept the account open for the minimum 6 months as indicated in the promotional email sent to me
6 months after closing the account with $0 balance a collections account appeared on my credit report
Dozens of attempts to contact Verizon via phone, email, fax, as directed by support...
NO RESPONSE FROM VZ
Hello, Veksnave. Help is here as we can assist with getting you pointed in the right direction. I see you stated that the account has now gone to collections. Did you call the number for the collection agency in question?
-Natasha
Hi Natasha, the penalty was applied incorrectly. Verizon has to confirm and delete not the collections agency
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