Phone insurance
Sodawally
Newbie

Being charged every month for two phones I don’t own anymore from Diamonds wireless. Have tried calling to cancel and can’t get through. How can I cancel?

 

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, Sodawally, we certainly don't ant you to be charged for devices that you no longer have in your possession. So we can best assist, we will be reaching out via Private Message.

-Lauren

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vzw_customer_support
Customer Service Rep

Hello, Sodawally, we can help you out with the devices in question. You mentioned that you don't own these devices any longer. Are you looking to cancel the insurance on the two lines of service or are you looking to cancel the phone numbers completely?

-Lauren

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