Poor coverage
Mcneilljoanne71

I have been with Verizon well over a year an have called many ,many times about no service at my house. I used to have good service here but not this time. An I had just bought the new s 21+ when I came back to Verizon an they told me I was Def in a great coverage area. Well after paying every month an trou leshooting many, many times finally after all this time they tell me I have no service because I live in a no coverage area. Why did they take so much money from me knowing the whole time the problem was Verizon 's horrible service. An they will not offer to give me anything in return. This is so wrong. 

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Re: Poor coverage
vzw_customer_support
Customer Service Rep

We're here for you and want to make sure we're taking care of you, and reviewing all the options! Please, respond to our Private Note, so we can help!

 

*chance

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Re: Poor coverage
Mcneilljoanne71

So what are my options

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Re: Poor coverage
vzw_customer_support
Customer Service Rep

We want to make sure you're getting the best coverage at home. We're sending a Private Note. Please, look for it, so we can troubleshoot what's happening!

 

*chance

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