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Service Outage in North Ogden Utah

OwnUtah

Hi There,

It seems as though there is a data service outage in North Ogden, Utah.

Our office is [Removed] in North Ogden and speeds are so slow pages are timing out.

Please help resolve this issue.

Robert [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Comments

Verizon_Support

Connecting at top speed is critical, especially in today's competitive business world, OwnUtah. I can understand how upsetting it must be to have the pages time out on you. Let's get you back to the speeds you need. When did this start happening? What device (s) are you using to connect to the internet?

GeorgeS_VZW

If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

OwnUtah

It has been happening for about 1 week now.

Robert

Verizon_Support

One week is too long for this to be going on. You mention pages are timing out. What's the make and model of the mobile smartphone that this happens on?

Do speeds resume to normal when away from North Ogden?

DavidH_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

OwnUtah

Samsung Galaxy S8+ and yes speeds resume when away from this address.

Sincerely,

Robert [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Verizon_Support

This sounds like something that needs to be looked at. A network trouble ticket may be needed. It would be best if we could do some live troubleshooting with you. Quicker as well. You can reach us a number of ways. Online you can message us on Facebook,

www.facebook.com/verizon

on Twitter,

@VZWSupport

or by opening a chat window on our homepage,

www.vzw.com

You can also call 800-922-0204.

NoahS_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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