Verizon App Manager auto-installing apps

[fred2132324]

Verizon App Manager just auto-install an app on my phone out of no where, without asking me or getting my permission. Some Royal Match app. I saw a "notification" from Verizon App Manager explicitly saying this. I'm the only one at my home, and there is NO possibility that someone else used my phone and manually downloaded it, it was 100% Verizon App Manager.

Does Verizon just auto-install new apps without user consent and take up storage. I mean I suppose if the app maker pays Verizon to generate "downloads" it makes sense that Verizon chooses $$$ over customer experience.

Anywho... is there any way to prevent this moving forward, or is disabling Verizon App Manager the only option?

(I've seen others post similar issues with Verizon App Manager, and the verizon people's response is that it shouldn't happen)

[vzw_customer_support]

Hello fred2132324,

We want to do all we can to make sure you have secure control over your device. We are sending a Private Note to further assist you.

-Colin

[vzw_customer_support]

Hello, we are simply checking in to gather more insights about this concern. Please let us know when and how we can further assist.

-Colin

[punk8punk · Accepted solution]

This situation has been brought up MANY times by the Community and Verizon tries to push it off as user issues when it's clearly intentional as a policy choice by Verizon to push these apps on to their subscribers (and won't respond with clear instructions on disabling Verizon App Manager) for revenue generation purposes. It's a trashy way to handle this; or typical Verizon business decisions that elevate profit over customer experience.

Regardless, you can disable this mess by doing the following:

1. Go to 'Settings'

2. Go to 'Apps'

3. Scroll down to 'Verizon App Manager'

4. Choose the 'Disable' option at the bottom of the screen.

5. Uninstall the bloatware apps automatically installed. 

You will need to do this every time Verizon pushes a so-called update (they reenable this mess every few updates).

Hopefully Verizon will take a hint and stop this nonsense at some point. This is my third time disabling and uninstalling unwanted apps. 😞

[Ash5244]

I am so over verizon ! You need to quit downloading games onto your customers phones with no permission.

[vzw_customer_support]

I’m saddened you’ve been having trouble Ash5244. We’ve sent a Private Note, so we can assist further.

-John

[jskinvest]

Same situation here. I just disabled Verizon App Manager so lets see if no more bloatware appears after future updates. And hopefully Verizon App manager won't automatically enable itself later as was suggested in this post. This is not good Verizon you should not be installing unwanted junk onto our phones.

[Kahna]

same thing happened to me as well, already had taken permissions away from verizon app manager, but hopefully disabling will fix this. what does the verizon app manager even do anyway? its not literally only there to install apps without permission, is it?

when i tried looking the problem up originally the first suggestion i found was that it could be malware, i am inclined to agree with that