Verizon order cancel

Glangston2
Newbie

I had an order placed on 3/23/2024 and canceled it the same day. The items have been returned but one was activated?!?? My next bill says I will be charged for it but I have proof UPS returned the order to verizon

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vzw_customer_support
Customer Service Rep

We definitely want to make sure that you're not being charged for any service you did not use. Is this order for new service? ~Peter

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