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Vtext through Exchange SMTP not working

We have a process that will send out messages to a number of cell phones when a particular event occurs. the Verizon phones are receiving them randomly. We have checked our server logs and the messages state they are accepted for delivery. But they never make it to the phones.

Message 5097809 to 978#######@vtext.com received remote
SMTP response '2.0.0 HBURetkpxRFslHBUTeXHgk mail accepted for delivery'.

If I send a message form my personal Gmail account to the same phone number it works fine

Has something changed? We have been doing this same process with the same program for over 1 1/2 years now. It just stopped this weekend.

Comments

Ann154

You might want to use the MMS email address number@vzwpix.com instead.

Verizon_Support

We understand it is important to send those messages out to your colleagues Sjcronin.I know you are sending these messages to the mass. Is everyone able to send/receive messages just fine when other people message them? Are all the clients able to go on the web?

AmberF_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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