Will I have cell service in Maui
thelmafoxy_
Newbie

We are thinking about traveling to Maui and would like to know if I would have cell service in Maui.

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Weth
Legend

Maui has great coverage and there is no extra charge for service. As a great U.S. state, it is domestic service just as if you were in Lebanon, Kansas (center of the contiguous U.S.) with no additional charges or roaming fees for calls, text or data.

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vzw_customer_support
Customer Service Rep

thelmafoxy, I hope you have a wonderful trip. For coverage options, visit: http://spr.ly/6581BbBgV.
TrinetteW_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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tcad
Contributor - Level 1

Yes, you will have Verizon serice in Maui. Was recently there and had no signal problems.

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Dsapon
Newbie

I have the same question. I will be traveling there this week and I know there is coverage there, but will I be charged anything extra for using my cell service? I am on a MORE EVERY UNL TALK & TEXT plan and am just wondering. Thanks for your response.

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Weth
Legend

Maui has great coverage and there is no extra charge for service. As a great U.S. state, it is domestic service just as if you were in Lebanon, Kansas (center of the contiguous U.S.) with no additional charges or roaming fees for calls, text or data.

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vzw_customer_support
Customer Service Rep

Weth, thanks for helping us support our customers. You're correct. We do have coverage in Maui. For more information regarding our coverage, click http://vz.to/1RM49W3

LasinaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

pherson
Champion - Level 1

I don't know why people think alaska or Hawaii are different as the wireless plans promote US coverage and they are part of of the US. The only place I would be leary of is PR but I've been there with no trouble, and with my T-Mobile device I can travel anywhere in North America and be fine. I think VZ offers those plans now.

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Weth
Legend

Yes, it is amazing how often this question comes up.

You are correct, with the new Verizon Plan, if you have 18 GB or more of data on your plan, it includes Canada and Mexico roaming for no additional charge.

pherson
Champion - Level 1

Thanks for the heads up I travel often so it's nice o know. We have customers in Canadia and DR and I always used my other phone to text or call them.

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Ann154
Community Leader
Community Leader

Usually when I see these questions for Hawaii, many times I mention our forum resident Hawaiian to provide the real world answer.  That would be you Tidbits​!

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

carinlkyle
Newbie

I live on Maui and my service is terrible. I drive from Kahana to Kahului daily. I play internet videos to listen to audio on the drive. In that 45 minute stretch I might get 5 minutes of uninterrupted play. I hear half a sentence of the audio and it will stop. Then restart. Then stop. The. Whole. Time. Every. Day.

There is only one highway to the other side of the island. It is largely unpopulated. In addition to the problem with data service, all Maui residents know that you can't have a full phone conversation or dependably-delivered text messages on that stretch of road either. There are no "call boxes" so cell service should be good enough to call first responders should there be an emergency.

It may have been better in 2016 when you wrote your reply but in 2021 it stinks.

 

 

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kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Tidbits
Legend

You should have no trouble while in Maui. This is from my experience 6 months ago, and unless something drastic changes you should be fine.