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call forwarding

Verizon offer the option to turn call forwarding on or off online, but it requires a code to be sent the phone. If I had the phone, I wouldn't need to be activating call forwarding online. There should be an alternate way to receive the code. Maybe via email?

Comments

jav6

Have you looked at https://www.verizonwireless.com/support/how-to-use-call-forwarding/? You may be able to send the code to another line if there is one.

It looks like if Call Forwarding has been set up this way before, a text to confirm it is not required. I, for one, am going to go thru this Call Forwarding set up with a confirmation text to establish it ahead of possibly losing my phone.

Possibly a call to Customer Service will allow you to confirm your identity and get call forwarding activated (you might have to borrow a phone).

From the website Call Forwarding page:

If your mobile device is lost, stolen or not functioning, please contact Customer Service at 1.800.922.0204 to make the Call Forwarding changes you need.

vzw_customer_support

cecmorris-

Being able to activate Call Forwarding is always important. Please respond to my Private Message to better assist.

CarmenT_VZW

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