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calls going straight to voicemail not just me all verizon customers in western upper penninsula having same issue

everyone on verizon in iron county and dickonson county in upper penninsula having calls going straight to voicemail, texting is eratic, notifications are screwed up. I don't know about other counties as I have not spent enough time in them to know. how long is this issue supposed to continue.

Comments

SynthpopAddict

Use the "Check Network Status" link under the "Get help from Verizon" box to look for updates. That's clearly a network outage if 2 counties are having the problem and all Verizon customers. Downdetector.com is another useful site for reporting/tracking outages.

Verizon_Support

Thank you for bringing this to our attention baldy54. We want to get this resolved as quickly as possible. How long has this been going on?

-Sara

baldy54

it has been roughly three weeks sometimes you call and it rings on your end so think it's ringing on their end but person receiving call doen't get any notification there is an incomming call.

Verizon_Support

One of our main goals is to provide reliable service. Please tell us, are you using Regular or WiFi Calling? What model is your device and is the software up to date?

~Maria

baldy54

iphone 15 pro max one terrabyt ios 18.4, wife same issue iphone 12 pro version ios 18.4, sister same issue iphone 16 ios 18.4 all using regular calling i nor my wife have ever turned on wifi calling

Verizon_Support

Thank you. If you check the following website here and plug in your location, are there any outages or network issues showing up in your area that would account for the issues you're having? https://www.verizon.com/support/check-network-status/ Please keep us updated. We want to make sure we find a solution for you.

~Jesse

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