Just switched over to a ASUS ZENFONE V Verizon specific phone. All other functions of the phone works. (data, sms messaging) But for some reason, I can't make or receive phone calls. If I call in from an outside line, it rings (though not on my zenfone) then goes to voicemail. If I call from the zenfone from my contacts, it pops up like it's attempting to call, then just never connects and goes back to my contacts screen.
- I've checked my sim status and it says Voice/Data is "in service".
- I've tried to go through all settings to see if there may be a "do not disturb" or other conflict causing calls to not connect but I could not find anything.
- Tried the online troubleshooter but no luck.
- Did a Network reset, system settings reset, and factory data reset and no luck.
- Restarted in safe mode and still no calls.
- Main screen show I have four bars 4G so my signal is fine.
Anyone experience this or have any other suggestions? Why would I be able to get text messaging but can't make calls?