Any help out there for this issue?
We'd like to address your concerns. I just need a little clarification. Are you trying to download the content of your device to your laptop?
DeannaL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
in the usb drop down is charge only selected??
You were correct. Thanks so much.
