I hate what my LG V20 is like now since forced update. Why do they have to keep fixing stuff that isnt broken???
To answer your question: Bug fixes, security patches, and software feature enhancements.
I'm happy Verizon is allowing us to update our phones. When I had a Verizon Windows phone, they rarely allowed patches to be pushed out. It was maddening to see other brands with newer OS versions.
My V20 stopped charging batteries since the Oreo update. Well, the phone is confused about what the battery level is. This is with trying multiple Fast Charge plugs, USB-C cables, and batteries. As well, it might be the charging jack on my phone. To replace it requires me to replace the $150 motherboard if it is shot.
I'm thinking that (for me) now is the prime time to upgrade my V20 to a V30 or a G7. Right now, VZW will give me $100 for this POS and then I can get wireless charging with a newer phone.
Note that the LG V40 was announced and will be released by LG to the public at the end of this month. Perhaps it will be available from VZW in Nov/Dec. It retails at $900 and has five (5) cameras - ridiculous. To the point, when VZW starts offering it, they may stop offering the $100 trade-in on the LG V20. Just guessing here.
Best wishes and good luck.
what changed?
Updates are important to help the over all efficiency of your phone, but, not fun when things don't go right. Thanks for reaching out to us here today, MARPAL48. Can we hear more about what you are experiencing after this most recent update?
Joey_VZW
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I too am having issues with the update. Now I get a missed call notification after every call. And that is with ALL notifications turned off. It takes several seconds from the time I tap the phone icon before the phone screen actually shows up. The new on screen keyboard is a different layout than before. I regularly receive calls that require me to accept them by tapping a number and this causes problems from what I was used to. Changing a keyboard layout is NOT an efficient OR necessary update. Texting also has delay issues now as well as caller ID. I use HIYA for caller ID. It was, and is, way more efficient than the Verizon version. I have uninstalled and reinstalled HIYA and it made no change in the problems I'm having. I also use blacklist plus which allows me to block an entire area code. Same thing. Uninstalled and reinstalled with no change. The only thing that has remained unchanged is Touchlock. Why is there no way to go back to the previous version until you get the issues fixed?
We value your feedback regarding the software update, john9849. What software version do you have now? https://www.verizonwireless.com/support/lg-v20-update/
We have an update as of 10/18/2018.
Although, we can't revert to any previous software versions you want to make sure your apps are up to date.
Keep in mind, when there is a device software update, there may also need to be application updates that need to be done by the application developer to work with the newer software version. We recommend submitting feedback to the application developer for any issues with apps. We hope this information is helpful with the process.
Tamara_VZW
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Receiving unwanted calls is never easy. We are here to help. What model phone do you have? Are these calls being blocked from the Hiya App?
Alberto_VZW
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We want you to absolutely love your phone. Updates are supposed to enhance your device, not hinder it. We are here to assist. What's going on with your device exactly?
Leonard_VZW
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Why are location services required to open the weather widget? That is the most ludicrous requirement ever. A) I do not want apps or other things like photos to know my GPS location. B) my parents live in Florida. Id like to know the weather there so I can pack. My location in pa certainly isn't necessary to give me a weather report for a FL location it already has the zip code for. C) unrelated... what's the purpose of changing the icons? Unless you've significantly decreased the memory and power by using new icons, jjust leave them ALONE! Cripes.
I hate it too! Now I can't unload pic on the FB app, sometimes you can't reply to a text. I keep getting the box where a lot of apps are not working. Then it closes the app.
PURPLEROSE_NC,
That's too much to work around. Let's take this one step at a time. Updates are all about compatibility. Please be sure that all apps are updated on your phone, then test the sames functions. What happens? Just in case: Check for Updates - My Verizon app | Verizon Wireless
KatiM_VZW
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All apps are updated, still no joy
All apps updated consistently..
Hi, RIPPEDSTANG05. I definitely understand your concern. Our goal is to make sure your device is working properly at all times. I know how important your phone is to you. If you are speaking of the software update then keep in mind that Verizon is not the developer of the update. It is sent to carriers by the developers. When then notify you via your device that an update is available. What issue are you having? Please provide details.
Dia_VZW
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I done the factory reset on my phone. It only lasted a day. Then the same problems again. It looks like there are a lot of people having the same problems. Could it be the issue was the reset like everyone is trying to tell Verizon?I am so over this stuff. How about Verizon looking into the last update and fix the problem for everybody?
Everybody please post your latest reset. My phone has the VS99520b. It was updated on 10-20. I even done the factory reset. Same problem with phone. If we all have the same reset program number. The same issues looks like it might be the problem! VS99520b
PURPLEROSE_NC, I know from experience how frustrating it can be to experience issues following a software update especially since those updates are meant to improve our devices as well as keep them current/compatible with other devices running newer technology and more secure. It's important to us that our customers devices are always working properly and we appreciate you performing that factory reset to see if it would correct the behavior. Please know that we are lifting up any trending topics we see to LG as it relates to the latest software update received on that V20. Our device forum submissions to the manufacturer do determine the fixes needed in subsequent updates if a prior update caused something to go awry and needs to be addressed.
Ebony_VZW
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Looking forward to a solution quickly.
We definitely want to make sure that we provide you with the proper resolution as soon as possible especially because you're unable to upload pictures on Facebook. The following link will guide you in order to turn on app permissions, so they can access your photos. Please let us know if this process resolves your current issue. https://www.verizonwireless.com/support/knowledge-base-208189/
Geovann_VZW
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If they wanted us to "love our phone" as they claim we'd be given the option to truly reject unwanted updates.
Has anyone considered that we don't want you updates AT ALL? I don't care about compatibility. I don't want App updates EITHER. I've turned them off. If this forced system update is all about compatibility then it's counter productive because I NEVER update the apps. I paid for my phone. I'm paying for a service. Delivery my calls and texts and provide me with the data I pay for otherwise stay out of my phone and keep your updates to yourself.
Start a new topic or ask questions in the open forum.
