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I have installed the update and I am guessing the update has now silenced the alarm unless you have your volume on, it was not like that before, i do not like my volume on at night, is there a way to override this or get back to the way it was?

The update seems to have silenced the alarm if your volume is off, I rarely have my volume on and before the update when I set my alarm it overrode my sound settings and went off at my designated time even if my volume was off, I missed my alarm the other day and after troubleshooting I discovered it would only sound off if my volume is on now, I hate my volume to be on at night as I am trying to sleep, is there a way to get this back to the way it was?

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Verizon_Support

We would be glad to see what we can do to get your sound notifications to work. Can you please let us know what device you did the software update on? TamaraH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

michelle74

I have a Samsung galaxy 5

jkm011

Same problem here, but even if sound is on. Works one day and not next

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