Ok I took the bait. I traded my trusty Env Voyager for a Droid. This is a phone, in my opinion, that does many things...but none of them well. This one should have stayed in development a while longer. Making a simple phone call is the most difficult thing there is to do on it and answering a call is simply impossible. The touch screen is either too sensitive and always clicking on something you hadnt intended to or wont work at all. And dont even get me started on battery life. For what I paid for this thing, I could have bought a new laptop! First thing tomorrow, its going back and Im thinking of just going back to the Voyager....although that new Devoure looks good. THIS is most certainly an unhappy customer and Ive been a loyal Verizon customer for 10 years.