Wife's got the LG 2 and the screen has dead spots on it . Have to go to just the right area and click and hope that it works . She's going to be getting an upgrade , but the issue is trying to get all her saved photos and things off of there to be backed up is the issue . For the dead spots aren't allowing her to enter in any of the information to use bluetooth or google account to load them there or to the verizon cloud because of these dead spots . Any ideas on if they could save this at the store for her photos or is this something that going to see all of her photos mainly family pictures lost since ?