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LG G7 Lag

Hello. I am on day two with a new LG G7. I've noticed it seemed leggy compared to the Moto Play Droid I had been using. Its nothing to crazy but I am wondering if this is normal out of the box.

When I am swiping through my shortcut screens, the home screen will do a quick jump to center itself. When I activate the camera or pull up a photo it takes a second to come into view as it does a quick jump. As I am scrolling on web pages there seems to be a stutter. The overall flow seems to be a bit off.

Does this sound normal or am I looking into it too much? I haven't noticed this before with any brand new phone over the years. I am wondering if something is wrong.

Thanks.

Comments

Verizon_Support

Crowes77, your device experience is very important to us, so we are here to work toward a resolution on the lagging. We would like to gather more details to determine if the device is defective. Please ensure the phone has been turned off and on for a quick reset since this started. Did this problem start on day one with the phone? Do you have a screen protector on the phone?

David_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Crowes77

Thank you for the reply.

I have rebooted the phone a few times to see if that changed anything, there has been no difference. I did notice it right away. I bought the phone Monday night so it's been exactly two days with it.

I do not have a screen protector. Just a Otterbox case.

Verizon_Support

Crowes77, I don't want to assume there's anything wrong beyond the normal functioning of the phone. I would however like to make sure all is well. I know your G7 is new, but please tell me if there are any updates needed. Please tell me, does the lag happen all the time?

Vanetris_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Crowes77

I checked for updates, there are none. The home screen lag is pretty consistent while the rest seems intermittent.

I also got a quality data log server error pop up that froze the phone and I had to reboot it.

Overall it's a nice phone but I'm thinking my best bet is to exchange it for another one. I haven't seen that data log error before.

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