Where do I find live help chat
According to this:
Live Chat FAQs | Verizon Wireless
Live chat will only appear when it is within their operating hours, and only when there is a representative available.
chat is generally for new purchases not technical assistance.
Hi my name is tanaquil [removed]. My number is [removed]
Personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
I am unable to find the "Chat Now" Feature as well. This is a service I use often but for some reason today, the option is not available. Please advise.
LOOK AT Android_Optimizer POST
I cant see to get a rep to answer live chat am I doing something wrong
I'm sorry that you're not able to get a Live Chat Rep, corky1221. If you are signed into My Verizon, if a rep is available, you will get a pop-up to speak with someone.
You can also reach out to us on Facebook at www.facebook.com/verizon or Twitter at @VZWSupport
I hope this helps.
VanessaS_VZW