Live help chat

[Ksto45]

Where do I find live help chat

[bearone21]

chat is generally for new purchases not technical assistance.

[SURFBEACH44]

Hi my name is tanaquil [removed]. My number is [removed]

Personal information removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator

[ADAZEH97]

I am unable to find the "Chat Now" Feature as well.  This is a service I use often but for some reason today, the option is not available.  Please advise.

[LENNYEDGE]

LOOK AT Android_Optimizer POST

[Android_Optimizer · Accepted solution]

According to this:

Live Chat FAQs | Verizon Wireless

Live chat will only appear when it is within their operating hours, and only when there is a representative available.

[corky1221]

I cant see to get a rep to answer live chat am I doing something wrong 

[vzw_customer_support]

I'm sorry that you're not able to get a Live Chat Rep, corky1221. If you are signed into My Verizon, if a rep is available, you will get a pop-up to speak with someone. 

You can also reach out to us on Facebook at www.facebook.com/verizon or Twitter at @VZWSupport

I hope this helps. 

VanessaS_VZW