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MOBILE NETWORK NOT AVAILABLE

tskiddycar

What the heck? Since late this afternoon (5 hours ago) I cannot call out and people can't call me.

611 does not work.

Here online, trying to connect with live chat, the message - "All agents are busy".......

What is going on Verizon? This is not a safe situation.

Where is my network or how do I make it available once again?

I'm in So. California. Anyone else having this problem tonight?

Comments

tskiddycar

I am VERY upset by this lack of cell connection. My phone was fine earlier in the day, stayed in my purse in a drawer all day long, and then suddenly doesn't get reception.

THIS IS THE ONLY PHONE I HAVE. I HAVEN'T HAD IT BUT 2-3 MONTHS.

I am very displeased to read of many problems with your other phones (i.e. Galaxy Nexus) disfunctioning in very similar ways.

I cannot afford to buy a new phone!!!! Where is good customer service.

Very unhappy in Southern California.

tskiddycar

THIS WAS A BRAND NEW PHONE!!!!

Verizon_Support

Hi tskiddycar - Let's make sure you receive the reliable service that you deserve! I apologize for the delay as this is a time sensitive matter! May I have your zip code to reference this area? What type of phone do you have? Have you restarted the device since this began?

YaleK_VZW

Follow us on Twitter @VZWsupport

Verizon_Support

tskiddycar,

We want you to enjoy your brand new phone and a reliable service, I'm sorry to hear you've had problems with it. Let's get to the bottom of this; please provide me with your zip code and the make/model of your phone so I can further assist. Is the problem only with calls? Have you tried text and data?

AdaS_VZW

Follow us on Twitter at @VZWSupport

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