WHERE IS THE ANDROID 2.2 UPDATE FOR THE SAMSUNG CONTINUUM?
WE WANT ANSWERS!
From things I'm reading around the 'net, and the fact they they have failed to answer this question on two other threads on this borad, I'm beginning to believe Verizon has no intention of updating the Continuum to 2.2. As I understand it, they are replacing Fascinates like crazy due to the 2.2 update. I know the ticker on the Continuum has proved problematic with the update. The Continuum has not sold as they had hoped it would, as well. So, all this leads me to believe that, though they have promised it, we are stuck for two years with phones that will never update beyond 2.1 (if 2.2 is out of the question, you can bet 2.3 will never happen).
I've read on some developer boards that techies are rooting their phones with zero problems. Now it's just a matter of whether Verizon feels Continuum users are worth their time and trouble to release 2.2 to our phones. I'd sure love to think my monthly fees make me worth their time so I can have the latest updates to my phone. All I hear is the sound of crickets, though, not Verizon clammering to help me.
XDA Developers released 2.2 for the Continuum. so we know it is out there. It's just up to Verizon to take a few simple steps to get it officially released.
Triplescrew wrote: XDA Developers released 2.2 for the Continuum. so we know it is out there. It's just up to Verizon to take a few simple steps to get it officially released.
Those "hackers" are running 2.2 on their Continuums. Maybe Verizon should hire a few of them. They seem to be able to get an update out.
This is ridiculous. I am the owner of an independently owned business, which has just created a new app for the Android 2.2. My phone is less than 1 yr. old and I'm unable to access this new app and download it because Verizon isn't doing their job and releasing updates that were created in May? All Samsung can say is I'm sorry for the inconvience please call the 800 number to file a complaint. I'm about to leave verizon, I used to be with AT&T and they didn't skip out on updates to customers. Anyone who is running a SUCCESSFUL business knows that CUSTOMERS come first. I'm very upset to see the lack of respect verizon has for its customers and the inability to produce technology that is well at their hands. But I'll say this no other business is going to keep my business from expanding. I plan to call verizon and samsung both, if they can't update their technology they shouldn't offer it in the first place!
The only recourse that Continuum owners have is to file complaints with the proper agencies.
The Better Business Bureau
https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
The FCC
http://esupport.fcc.gov/complaints.htm?id
I got my Continuum in March or April of 2011. Like most people I looked at several different phones at thet time. I was told by the sales person that the phone would be upgraded to 2.2 very soon and it was already being tested. I was told by the sales person that Verizon always kept there phones updated quickly and I was told by the sales person that the Continuum was a very popular phone and it would continue to be upgraded.
I new I would be stuck with the phone for almost two years. While I am familiar with caveat of buyer beware, I also pretty certain that Verizon is represented in my case by sales person and they should be accountable to a least some degree.
If the Continuum is physically capable of running 2.2 and/or 2.3 (or even 4,0) there is, in my opinion, no exceptable excuse for not upgrading the phone.
When I discuss my carrier with anyone else and compare plans, etc. the first thing I mention is that I was lied to repeatedly and Verizon has abandoned me.
So, there's a thread where it's announced that the Fascinate has GB in testing, and should be released soon to everyone. Now, we'll be the only Galaxy phone on 2.1. That's TWO updates behind the other Galaxy phones. I don't care who is to blame, Verizon or Samsung, I'm going to be done with both at the end of my contract. If it's Verizon's fault, Samsung should have pressured them, and vice versa.
Has anyone considered taking this to Google? I don't think they can be completely left out of the blame game on this. Can you imagine Microsoft developing versions of OS and Dell using one build, Gateway another, Toshiba yet another? No. Microsoft develops the OS and lays out the specs to the manufacturers. They then build equipment that will run the software. Updates are then handled by Microsoft, not the manufacturer. This is where Android is losing me. I despise Apple. They are over priced and way too proud of their stuff, but at least we don't hear the same problems of OS builds we are hearing from Google. Maybe Google should build ICS, tell manufacturers what the specs are and go from there. Without that kind of committment, I'm not sure I want another Android phone. It'll be outdated and useless in 6-8 months.
