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Unable to send text while making 911 call

jane03
Newbie
‎10-14-2017 08:35 AM

Made a call to 911 yesterday.  Have not been able to send text since then.  Message is "Unable to send text while making 911 call".

Able to make and receive calls, just not text. ?

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Ann154
Community Leader
Community Leader
‎10-14-2017 09:20 AM

Have you reboot the phone since making that call?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader
‎10-14-2017 09:20 AM

Have you reboot the phone since making that call?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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jane03
Newbie
In response to Ann154
‎10-14-2017 09:51 AM

Just did. Thank you -- it worked. Smiley Happy

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jav6
Champion - Level 3
‎10-14-2017 09:21 AM

What model phone do you have? Have you contacted Verizon Technical Support (800-922-0204 or *611) for their assistance and to report the issue?

...Just another VZW customer...trying to offer some assistance...
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