Is it just me, or does anyone else want unlimited data back? LoL!
It doesn't really matter to me, but I can see how some would prefer to have it. It would just be an added expense for me.
You do realize that unlimited data is/was cheaper than teird data packages right? I'm not sure how it would be an added expense.
No, it's not just you.
Actually, unlimited data was only $0.01 cheaper than 2 GB of tiered data. However since I do not have tiered data either, it is kind of irrelevant.
Last November, I had a 1400 minute Talk & Text Plan with 2 smartphones w-unlimited data packages. I also had 2 basic phones. Total monthly cost was ~$214. I upgraded the 2 basic phones to smartphones. If I were to stay on my same plan but just add 2 tiered data plans for a total of $60 additional/month, I would have been paying $274/month.
Instead I decided to go with the Share Everything plan. I currently have 4 smartphones on the Share Everything Plan and pay a total bill of $234.
$274 - $234 = $40. Adding the smartphones with tiered data would have been an ADDITIONAL EXPENSE of $40. You ARE correct that unlimited data would have been cheaper, though, than having tiered data. If I added 2 smartphones with unlimited data, I would only have had an ADDITIONAL EXPENSE of $39.98. So in retrospect, I guess the unlimited data WOULD have been SLIGHTLY better. However, since I don't have tiered data OR unlimited data, I am able to SAVE $40/month with the same equipment. THAT is how the unlimited data would have been an added expense, at least for me.
Keep in mind, not everyone has the same usage patterns. Everyone should ALWAYS see which plan is the best fit for their own situation.:smileyhappy:
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Also keep in mind that I could ADD an additional 8 GB of shared data to my plan and STILL be paying less than I would have been had I added the same 2 smartphones with tiered data.
As soon and you explain the technology in which Verizon can offer unlimited 4G data with just 10 MHz download and 10 MHz upload I might side with you.
No it's not just you. Actually I still have unlimited data and I will not upgrade my phone due to their new restrictions. I have been with Verizon for well over 12 years and unfortunately their customer service is not what it use to be. My contract is about to expire and I have received many texts regarding upgrading (for a $30 upgrade fee). Didn't use to have to pay an upgrade fee before and I would be losing my unlimited data plan as well! Not interested. I'm seriously considering moving on to another company where I could get comparable service and devices but for a lot less money. I have always been ok with paying more for my service than other people I know because I always felt their service was the best....however I can no longer say that is the case :smileysad: And in this struggling economy I fail to see why I should pay premium monies towards sub par service. They have no consideration for their loyal customers!
Maxcee72, I praise GOD for you. Your one of the very first person to truly understand the point I'm trying to make. Most of everyone on here is jumping to Verizon's defense. Thank you for sharing your story and I hope it doesn't go unnoticed.
One of very few people*
harmonious wrote:Maxcee72, I praise GOD for you. Your one of the very first person to truly understand the point I'm trying to make. Most of everyone on here is jumping to Verizon's defense. Thank you for sharing your story and I hope it doesn't go unnoticed.
harmonious wrote:
I think everyone understood your point, it is just that most people realize that having a subsidized unlimited data plan is just a dream, or a wish... Would everyone love it? Yes, they would. Do I still have it on my phone? Yes, and I am in the same boat as Maxcee72, I have lines that are eligible for upgrades, but they would lose their unlimited data, and I don't want to do that right now. But don't bash rcschnoor for pointing out what he did, he realized that moving to the new Share Everything plan worked for him and his plans. It would work ok for me too if I had to move, and I will probably at some point, but I will ride the unlimited data as long as I can.
harmonious wrote:Most of everyone on here is jumping to Verizon's defense.
Most of everyone on here is jumping to Verizon's defense.
When you say things such as this, I am assuming you are including me in this category. I am not really sure WHY you would do that, though. I am SAVING $40/month by voluntarily giving up my unlimited data and switching to the Share Everything plan. How is THAT jumping to Verizon's defense. That is my defense, NOT Verizon's as I am WITHOLDING $40/month in revenue from them.
Are you suggesting I should have kept my unlimited data, pay an additional $40/month to Verizon and receive NO ADDITIONAL BENEFIT for doing so? If you can explain how that would benefit ME and not ONLY VERIZON, then I would be more than happy to agree with you.
As it is, I AM NOT defending Verizon. I ONLY chose the plan which was BEST for my situation. The fact it DOES NOT agree with you philosophy does not change the fact it is the BEST option for ME. I am saving almost $500/year, revenue Verizon IS NOT receiving. I have also NOT changed my data usage habits AT ALL.
When the Share Everything plans were 1st introduced, I was quite vocal against them. Later, when I chose to upgrade 2 of my 4 lines to smartphones, making all lines on my account smartphones, I realized I would SAVE money by VOLUNTARILY giving up my unlimited data and making the switch WITHOUT any effect whatsoever to my usage habits. THAT is why I made the switch. I felt no need to give Verizon additional revenue UNLESS I would have a benefit for doing so.
Umm excuse me but I'm not bashing anyone nor did I even mentioned anyone's name directly. Some take these forums to seriously.
Is there a block feature on here? I'd like to add a couple users to the list if there is.
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I went to upgrade my phone today..I am now finding out that one of the phones that I upgraded is going from unlimited data to 2GB; this is also the phone that I use as the MobileHotSpot; the other phone is going from 4GB to 2GB. I am seriously thinking about switching to another phone company if they are not able to get my old phone data back. Also, I wouldn't have upgraded but the ThuderBolts that I had could not keep a steady internet signal on one phone and the other's internet went completely down today and the tech's could not figure out the problem.
I'm already paying close to $300 a month for 3 phones and MobileHotSpot; there's no reason for me to have these phones if i can't get a data plan that will work for my family. I can go to Straight Talk and get unlimited EVERYTHING for a lot less a month!! I am conserding this since I'm having so many problems.
Verizon needs to consider their customers for once and get the unlimited data back!
There are a few ways to keep unlimited data. They all involve NOT signing a new contract. You can:
Keep your old phone and don't upgrade
Buy a phone on Ebay or somewhere else and put it on your unlimited Verizon line
Pay full retail price for a new phone with Verizon
Upgrade another line on your account and switch it to a tiered data plan (2GB for $30) and then move that phone to the line with unlimited data.
If you upgrade a line with a new subsidized Verizon phone, you WILL LOSE your unlimited data. That policy change took effect 6/28/12. There is speculation that Verizon will discontinue ALL unlimited data plans in July 2014, but that is just speculation.
And if they DID offer unlimited data? Just how much do you think they would charge for it this time around? As it is on the SEP, 20 Gig is $150. And even if they did put it back, they would probably charge a fortune for HotSpot (was $30 add'l on UNL plan I believe), throttle it out the whazzo, and/or start charging for speed tiers.
I'm just so tired of companies taking advantage of consumers. You have so many naive people out there that really think their providers had them in mind when founding their services. They really believe companies want to save consumers money. News flash...wrong! These companies are feeling their pocket books while all of our voices are being taken away. In my eyes, it's time to fight back. People fail to realize that if enough of us get sick of the garbage these companies are doing and take our money elsewhere, they'll be left with no other choice but to meet our demands, or suffer the consequences. (Democracy) Like I said before though, the odds of this happening is very slim because too many people these days sit back and do absolutely nothing.
Yes, it's true that not everyone needs unlimited data and people have different using habits. What about those that do need unlimited data though? Since unlimited data was cut, I can do anything on my phone anymore. I can't sream movies, music, or update apps. because I'm so worried about exceeding usage which does go quite fast if your a streamer like myself. No, I don't have WIFI, and im not going to drive to Starbucks just to use my phone for data. Some people use their phone for business purposes like myself and need unlimited data. Verizon is not dumb and they knew this. They knew that limiting data will create revenue for them. They knew exactly what they were doing....period.
Aggred @ a.blount. Thank you for sharing your story and I hope it dosen't go unnoticed.
dimap52 wrote:And if they DID offer unlimited data? Just how much do you think they would charge for it this time around? As it is on the SEP, 20 Gig is $150.
dimap52 wrote:
And if they DID offer unlimited data? Just how much do you think they would charge for it this time around? As it is on the SEP, 20 Gig is $150.
Actually you can get up to 50 GB now. It's $375
For business purposes, your business should pay for the data. If they don't feel the need to do so, then the data usage is not that important to them.
Movie & music streaming? That is a WANT, not a need and stating that it is a data usage you NEED, won't make it so.
a.blount wrote:I went to upgrade my phone today..I am now finding out that one of the phones that I upgraded is going from unlimited data to 2GB; this is also the phone that I use as the MobileHotSpot; the other phone is going from 4GB to 2GB. I am seriously thinking about switching to another phone company if they are not able to get my old phone data back. Also, I wouldn't have upgraded but the ThuderBolts that I had could not keep a steady internet signal on one phone and the other's internet went completely down today and the tech's could not figure out the problem. I'm already paying close to $300 a month for 3 phones and MobileHotSpot; there's no reason for me to have these phones if i can't get a data plan that will work for my family. I can go to Straight Talk and get unlimited EVERYTHING for a lot less a month!! I am conserding this since I'm having so many problems. Verizon needs to consider their customers for once and get the unlimited data back!
a.blount wrote:
Straight Talk does NOT have unlimited data. You get throttled to under 256 kbos after 2.5 GB. If you continue to go over 2.5 GB they will disconnect your service. Also their data is 3G not 4G.
harmonious wrote:Aggred @ a.blount. Thank you for sharing your story and I hope it dosen't go unnoticed.
it will go unnoticed by those you think will see it. Verizon will not bring unlimited back any time soon. And if they did you'd complain about the slow speeds and disconnections that would sure to follow. One again for the umpteenth time please explain how Verizon provides unlimited 4G data with 10 MHz download and 10 MHz upload. If you can answer that then you need to stop asking for unlimited data to come back because you can't explain how this will be accomplished. Why won't you answer a simple question?
First of all, I never said that streaming is my business but rather something I do with my phone. >Stay on topic and quit attacking others who have a differing opinion.<
>Keep personal opinions of others to yourself< There is a difference between WANTS and NEEDS. Eating food is a NEED because you'll die without it. Eating a filet mignon is a WANT.
If you need more than 2 GB Verizon has plans up to 50 GB.
I did not say streaming was your business, either. However YOU said "some people use their phone for business purposes like myself and need unlimited data." If your business NEEDS unlimited data then IT should be paying for your data needs, not you. If it is unwilling to do so, then the unlimited data does not sound that important to them. From the description of your usage, though, it seems as if your NEED for unlimited data has more to do with your video and music streaming rather than your business NEED and that would be something you CHOOSE to have, not NEED to have.
Regardless, in no way have I made any judgements on how you should spend your money. It makes no difference to me. I spend my money the way I see fit and I would urge you to do the same. If you NEED unlimited data, though, it would seem you should be with a carrier which offers it, not with one that does not and will most likely not do so in the foreseeable future.
Good luck.
>MODERATOR COMMENT: There is not an option currently available to block seeing posts from particular users.<
I've also been told that i will lose my unlimited data plan if I purchase a new phone or change my current situation in any way. That said, I have been told that if I purchase a new Verizon phone and activate it myself, I may be able to keep my current plan. Unfortunately, I'm not yet knowledgeable to be comfortable that I can achieve that option successfully. So I've been reviewing coverage with other companies. I have family in various parts of the US and need to be able to call them successfully and to call from their locations successfully. Right now, it appears that Verizon is the best choice for coverage. But, my smart phone is 2 years old and either Verizon or my phone is becoming unreliable even though I update towers weekly.
I realize that companies must make changes as they see how participants use their services. I'm not angry at Verizon, but I AM trying to find a combination of company, plan, and phone that doesn't cost me any more than I'm already paying. And that's the challenge that frustrates me. Unrealistic as it is, I'd prefer to be able to remain with one company forever, only changing phones every 5 years or so. The process of researching everything over and over takes time that I don't want to spend...
If you sign a new two-year contract and get a subsidized phone, you will lose your unlimited data. You can keep your unlimited data (at least for now) if you pay full retail price for your phone, buy it from somewhere like ebay, or use another upgrade on your account (if available) and switch phones.
Go down a few posts below here and I posted how to keep your unlimited data, at least for now.
ok the other week i was talking to someone from verizon help center and while getting issue taken care of i started to BS with the lady and said what happened to the unlimited data and she told me "CAUSE PEOPLE WERE ABUSING IT". Da Verizon yeah we were using our phones then and hmmm verizon probly seen the $$$$ so they come up with ways to opt you out of the unlimited data package and now we cant use our 2g data package only lasts two days into our monthly plan and most data goes to the things you back out of when you hit the home keys and goes back to home screen its still running up your data like netflix it will finish playing the whole movie without you realizing it. but back to what she said abusing the unlimited plan that funny think its not your customers its you verizon who is abusing us.
Pretty familiar story. I've been Verizon since before they were Verizon. Love the truly unlimited plan but like everything else...it's all a money making business and sure enough, it couldn't last forever. I'm still holding on to my Droid 4 with unlimited for all the reasons stated. I enjoy being able watch movies, baseball, listen to Pandora all without worrying about data overruns.
It's too bad because if I decide to cave in and go with a tiered data plan and opt not to pay 600 bucks for a new phone just to keep the unlimited, it just feels like we're all taking a step back in technology since I will no longer do those things with my phone because I won't be able to afford the plan overrun costs to do them. That's part of the reason I bought a smartphone to begin with...to not have to buy individual devices (phone, GPS, music player, etc).
I can understand Verizon's viewpoint, they're a business in it to make money. It's just sad the grandfathering has come to end and the loyalty that has been shown for 10+ years ends up meaning nothing. Sure, they didn't even have to do the grandfathering in the first place, but still. It just feels like the customer loses in the end.
Of course we lose in the end. Most people much prefer paying $30 for unlimited data as opposed to $30 for 2GB. However, it's definitely true that some "data hogs" abused the unlimited data plan. I think Verizon probably erred in ever offering unlimited data in the first place. Many of us probably never exceeded 10GB in a month while others watched a Netflix movie every night using 60GB a month just for that. The Verizon infrastructure was never designed to support that level of use and as a result of this abuse, we are all losing our unlimited data.
Very true. I guess the question is would technology and cost get those infrastructures to that kind of level realistically. I'm hoping some day it will but only time will tell. And you're right, Verizon probably never should've offered it to begin with.
I've been thinking Utopian dreams with all this; having one device do all this with unlimited access at a reasonable rate. Alright, alright, back down to reality for me LOL
Many that used the large amounts of date are either the biggest complainers or they are paying full price for the handsets so they can still have the unlimited data but it is mostly to no avail as they will now get throttled when they go over a set amount of data. Don't know how long VZW will let that continue. Throttled data may be better than paying what VZW wants for that much data with today's plan prices. The phones coming out will be more friendly to wifi direct and I do think we will see more wifi we can connect with when we are out. Those that use 4G lte to connect the home will just have to pay the price or find something for less money but most of those are turning to limited date as well. I know even with my home wired connection I pay over $50.00 with no limit but since everyone in this city shares the same bandwidth going from here to the ATM switch it throttles itself when traffic gets heavy early PM hours then speeds up late PM and early AM. Our city don't have any kind of redundancy so when it gets severed and it does happen more often that I would like we are just without any kind of internet service or phone service (wireless or land line) unless you are with the local cable company and that is just not available in my neighborhood and maybe never will be with that cable company. People should not be a bit surprised when cable companies and phone companies either raise the price of the data service or limit the data you use. It will happen when these companies can't continue without a price increase or cut down on the data you use to lessen their costs. You can say all you want about them making millions with prices they are charging but you really have not idea what the cost of keeping the service going to you. They have the same issues as your governmental agencies keeping service going to it people and look at what the government has raised the taxes on you since January 1, 2013 and I don't see people complaining much about that like they should be. The government is still looking at ways to raise your taxes even more just wait.
Please, let's not turn this into a political argument or we will have a mess.
Technology changes so fast and furious in the communication industry that you never will get caught up with the demand. There is always something new which customers are demanding. Technology will more where the money is being paid out by companies which have it because they charge their customers enough money to be able to pay for technology for it customers to use and they are able to make enough money for it's shareholders to continue making money from that companies rate payers. If these investors in these communication companies can't get a good return for their money they sell and invest that money elsewhere. I know I used to have stock in land line companies and I sold it all and bought stock in wireless companies as the return for my investment what much better, when these companies stop giving me the return I expect and sometimes more I will be selling it and moving on to something else. I am not invested in these companies to loose money or even break even I want return for my investment. If customers have to pay a little more money so be it, raise the prices. I will pay my share.
I'm just over it. Many people understood my point while some didn't. I'm greatful for those that are in agreement with me. I'm going to see about contacting the appropriate party at Verizon to express this concern which I'm sure they can care less. After that, I'm seriously considering leaving Verizon. I was elated to have finally joined the #1 carrier but now I truly think I made a big mistake leaving Sprint after 5 years. We live and learn. I'll be sure not to make this same mistake again.
There is no need to complain to Verizon. They expect a certain percentage of customers to be disgruntled and that is baked into the numbers. Which plan did you switch to, tiered or Share Everything? If tiered, you probably have 2GB for $30. You can increase that to 5GB for $50 or 10GB for $80 if you really need that much data. Have you logged into your My Verizon account and looked at your actual usage. I just looked at mine and it is:
Sep = 9.88, Oct = 1.24, Nov = 2.99, Dec = 2.90, Jan = 6.79, Feb = 3.75
If I had to switch off of unlimited, I could switch to Share Everything and get 4GB for $70 and be OK most months. I would have free hotspot and save paying the $30 fee for unlimited hotspot. So, instead of paying $60 per month for data, I would be paying $70. This would also give me free texting. I currently use Google Voice which doesn't always work so well. The only drawback is I would need to pay attention and pay extra for data a few months a year. I suspect you may find out this plan is not so bad after all. I forgot to mention I currently pay $50 for 700 voice minutes plus $20 for my Razr and my wife's basic phone. On Share Everything it would be $40 for my phone and $30 for her phone for unlimited minutes. For another $10 per month I could get her a smartphone. The free texting would already be there and she wouldn't use enough data to matter. It's really not a bad deal for some of us.
I have 4GB for $70. I never exceed it ONLY because I don't use my phone the way I'd like to use it. I don't listen to Pandora anymore, watch Netflix, update apps., or anything. I did this once before and basically ran out of data and couldn't use my phone for a week and a half.
Now I just check email, and visit a few networking sites to see if I have any messages...that's it. That's how I'm able to make 4GB work for me. Your right, I'm sure contacting Verizon won't do anything. I made the mistake of switching and that's nobody's fault but mine.
Take a look at your actual monthly data usage for the past 6 months. I suspect you can do almost anything you want except maybe Netflix. I listen to Pandora all the time and even use my Slingbox to watch my tv which is U-Verse. You should be OK with 4GB to do most everything you listed. Netflix uses 2GB or more per movie, so you definitely need to use WIFI for that.
If VZW's figures regarding what the data usage is of the average customer, (something around 1 gig, I believe is what they said) then there is no reason to justify not keeping an Unlimited data option.
I'm on an unlimited plan, with an unlimited tethering option, and plan to go to either Sprint or T-mobile if the option to keep it is taken away. Both have unlimited plans, with no throttling. Being on a tiered data plan and having to constantly ask myself if loading this web site, or streaming this youtube video, or Netflix, or speed testing, or backing up or downloading from cloud storage, etc (all of the apps to do so coming with the phone out of the box, by the way), is worth it, would drive me insane.
Anybody who says that the switch to tiered data is because of the tiny percentage of people who "abused" it is BS. The switch to tiered data is because 1) They can. Not enough customer protest has been garnered to make them sweat it, and the FCC seems almost non-existent. 2) Losing their $20 billion a year in pure revenue from their ridiculously priced text messaging bundles from the emergence of free third party messenger and texting services...not to mention iMessages, (all of which use data, of course) didn't sit too well with them. So, going back to reason number one, they're going to gouge us as much as they possibly can with data now, to make up for the loss of their texting profits, and because, regardless of the loss of texting profits...they just can, and will while they can still get away with it.
Hallelujah JohnAndroid! Yet another person of the very few to understand exactluly what I'm talking about. What you've said is pretty much verbatim of what I've already mentioned.
Thank you for posting!
Did you recently upgrade your phone with a subsidized phone? If so, you signed a new contract and lost your unlimited data as a result.
july112010 wrote:WTH Ok let me get this correct....my bill was raised,,,,with out my permission........was told I was grandfathered into the unlimited data...............Ok NOT!!!!!!!!!!!!!!!! I DID NOT sign a new contract agreeing to any of this !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I thought that was what a contract for .hmmm ?? Not happy at all....Verizon >>>> def. looking for a different carrier
july112010 wrote:
If you upgraded your phone you signed a new contract. What not to understand?
harmonious wrote:Hallelujah JohnAndroid! Yet another person of the very few to understand exactluly what I'm talking about. What you've said is pretty much verbatim of what I've already mentioned. Thank you for posting!
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Here's the deal, if you find Verizon pricing and terms unsatisfactory you can also find a new carrier. You can post here every day until the end of time and Verizon is NOT bringing back unlimited data. Also this is not a board that Verizon even comes to anyway. It is a customer to customer forum. Do you have an problem or issue that other customers can actually help you with? Because that is the purpose of this board.
I agree completely. Instead of "Grandfathering" long-time customers into an unlimited program, I found out when I purchased a new phone (thus new contract, etc.) that the unlimited program had been "restructured."
That's a good way to put it because, while it's still available for now, there is a much higher cost involved in keeping it.
I still have it but I haven't changed anything since they switched. I understand completely! I don't want a GB plan it sucks! You can go over any time, tried their hotspot and that's not worth it either. It's per GB and if you have a laptop you might as well say you will go over.
I love my unlimited data plan, but I could live without it. It wouldn't be the end of the world. I average a little over 4GB per month but range from less than 2GB to almost 10GB. I could easily get by with a 4GB data plan and switch to a higher plan on months where I need more. It would just be a little inconvenience to keep an eye on my usage. Price, of course, would be an issue.
Agree with Jim here. I know I can live without it I just don't want to LOL. My usage ranges all over the place...if I have to say an average it would probably be 5Gb, it's just certainly nice not to have to worry about usage. If I happen to watch a few movies I can, or watch baseball, or whatever. If I end up on a tiered plan (which I'm certain I will at some point), it just means I have to be careful about what I do. I don't like it but "that's the way the cookie crumbles" (points for reference).
I know there's multiple reasons for the way it is (money making, technology limits, customer abuse, political pandering, etc, etc) but I keep dreaming that one day the whole tiered pricing model for everything goes away and I can pay a certain amount per month for a service regardless of how much I use it. But like everything else, I'll just have to weigh it out as to whether it's worth the cost to keep it for as long as Verizon keeps their true unlimited available.
Ok, I'm done. *goes back to listening to Pandora* LOL
Someday the whole world will be a hotspot and we'll all pay a fixed fee for unlimited or maybe it will even be free like GPS.
UnhappyInSmyrnaTN wrote:I agree completely. Instead of "Grandfathering" long-time customers into an unlimited program, I found out when I purchased a new phone (thus new contract, etc.) that the unlimited program had been "restructured."
UnhappyInSmyrnaTN wrote:
They HAVE grandfathered in long time users. Unlimited data hasn't been offered since July 2011. Which is 20 months ago.
sfsmadrush wrote:Agree with Jim here. I know I can live without it I just don't want to LOL. My usage ranges all over the place...if I have to say an average it would probably be 5Gb, it's just certainly nice not to have to worry about usage. If I happen to watch a few movies I can, or watch baseball, or whatever. If I end up on a tiered plan (which I'm certain I will at some point), it just means I have to be careful about what I do. I don't like it but "that's the way the cookie crumbles" (points for reference).I know there's multiple reasons for the way it is (money making, technology limits, customer abuse, political pandering, etc, etc) but I keep dreaming that one day the whole tiered pricing model for everything goes away and I can pay a certain amount per month for a service regardless of how much I use it. But like everything else, I'll just have to weigh it out as to whether it's worth the cost to keep it for as long as Verizon keeps their true unlimited available.Ok, I'm done. *goes back to listening to Pandora* LOL
sfsmadrush wrote:
Here's the thing even most wired internet is no longer unlimited and hasn't been for a long time. Sure the caps are higher and the overages are better but it's still not unlimited. And yet somehow wireless is supposed to offer BETTER than this? Wireless will never be a better option than wired. Call from an old fashioned POTS line to another POTS line and compare that quality to even the best mobile to mobile call. Night and day. Even VoLTE won't be better than POTS, but it will be close.
Yes something close to unlimited if not unlimited itself will come back. Perhaps in 8-10 years. By then Verizon will have 4G not only in the 700 MHz they have now but also the AWS spectrum( which they will be deploying later this year ) the 600 MHz spectrum they'll get from the OTA TV auctions and refarming of their 1X and 3G spectrum. Not to mention they will have upgraded to LTE Advanced by then. Plus there will probably be some other additional advances in bandwidth allocation. One again this will take the greater part of 8-10 years. That's not to say that caps won't go up in between, they will. just not enough to satisfy the "I want unlimited data" crowd.
Data Hogs? Abusers? Those words could be funny under a different context. In this case they're so untrue that it's not funny.
VZW, along with the other wireless carriers, made data usage, especially unlimited data usage, a selling a point. So what if someone uses 60gb a month watching a movie every day or night. So what if someone uses even more data streaming music and/or videos. Bottom line, so what if someone uses their smartphone for more than just making and receiving phone calls.
Unfortunately too many of my (our) fellow smartphone users have short attention spans. Or suffer from crs.
You see, i remember reading on the the countless tech websites how when vzw along with the other wireless carriers announced their unlimited data plan(s) were asked the question; Will you be able to handle the increased traffic (usage)?
Guess what their answer was?
Verizon no longer sells unlimited data plans. This is all moot.
I'm in the same boat. I have unlimited data on a 2000 minute shared plan. I don't want to lose the unlimited data so will have to stick with my 2 year old phones (HTC Thunderbolt). They were the hottest new phone at the time and still do a good job. I may drop my minutes back to 1400 to save $10 a month.
The $30 upgrade fee and the loss of unlimited data is too expensive for me to upgrade phones.
I will shop other carriers and make a decision. I like Verizon. The service and coverage is good.
A) If $30 is too much to upgrade you're going to have issues no matter where you go. Most other carriers will charge you an activation fee in excess of $30. Also when you are due and upgrade with them they will charge you even more than $30.
Who is going to give you unlimited data?
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http://www.fiercewireless.com/story/nielsen-average-us-mobile-subscriber-uses-450-mb-month/2012-07-19
Lol.
johnandroid wrote:http://www.fiercewireless.com/story/nielsen-average-us-mobile-subscriber-uses-450-mb-month/2012-07-19Lol.
johnandroid wrote:
That article is old but shows that the usage doubled between 1st quarter 2011 and 1st quarter 2012. We are in 1st quarter 2013. So if the average should be be near 1 GB per month now.
While wireless networks can provide a largely equivalent broadband experience for many applications, for ones that are extremely data intensive, wireline connections will remain a better choice for the foreseeable future. For example, users streaming Netflix movies in high definition consume about 4 Mbps. Typical LTE deployments use 10 MHz radio channels on the downlink and have a spectral efficiency of 1.4 bps/Hz, providing LTE an average sector capacity of 14 Mbps. Thus, just four Netflix viewers could exceed sector capacity. In the U.S., there are approximately 1100 subscribers on average per cell site hence about 360 for each of the three sectors commonly deployed in a cell site. In dense urban deployments, the number of subscribers can be significantly higher. Therefore, just a small percentage of subscribers can overwhelm network capacity.
This is one of the best explanations I've read. Thanks for the clarification. I always figured it was more than just making money involved in the decision to remove the unlimited option.
Now, the next question is, does the technology exist to improve on that? And is it not cost-prohibitive? Just curious...I like learning about this stuff.
I must say I completely agree that Verizon has done their customers wrong here. I tried to sign a new contract but the Verizon employee said they do not offer the unlimited plan any more. They looked at my history and said I have never gone over 2gb so I should just get the 2gb plan. I said "okay, how much?" To my surprise they said it's the SAME price as your currently paying for unlimited. I could not believe this person was actually telling me this with a straight face. Lets put this in perspective. You buy a Corvette that will do 180 mph. You want to buy a new Corvette but the dealership says you never go over 85 so instead you should but this Chevy Malibu because it will do 85 mph which is all you need, oh, but you have to pay the same amount you were paying for the Vette. Yeah, I'm sure everyone would call that a good deal. Same thing Verizon is doing here. I for one will NEVER sign another contract Verizon. Basicly, they want you to pay the same amount for less. Sorry Verizon, not gonna bend over for that one. Give me the 2gb plan for less than I paid for the unlimited plan, that would be acceptable.
sfsmadrush wrote:This is one of the best explanations I've read. Thanks for the clarification. I always figured it was more than just making money involved in the decision to remove the unlimited option.Now, the next question is, does the technology exist to improve on that? And is it not cost-prohibitive? Just curious...I like learning about this stuff.
Using more spectrum will help. Verizon is going to start rolling out LTE over 1700/2100 MHz later this year. Also there is the OTA TV spectrum auctions which will give Verizon some 600 MHz spectrum. That's probably 3 years away from being rolled out. Auction won't be until late 2014 to early 2015. Then there is refarming there 1x and 3G spectrum which Verizon plans on doing by 2021. Then there is this thing called LTE Advanced which will take some years to roll out that will help. At the end of the day though it still will never be as good as wired.
Also they can add more tower or "mini-towers" of course there is a cost associated with that. And you always have the "not in my back yard" crowd that would fight thing like that that makes getting those put up a much longer process than necessary.
What those that insist on unlimited data don't get is just ONE person tethering their phone to their PC so they can stream Netflix is using over 1/4 of all the bandwidth on a sector that might have hundreds of users. But somehow Verizon is being unfair to THEM for taking unlimited away.
Vipersb1 wrote:I must say I completely agree that Verizon has done their customers wrong here. I tried to sign a new contract but the Verizon employee said they do not offer the unlimited plan any more. They looked at my history and said I have never gone over 2gb so I should just get the 2gb plan. I said "okay, how much?" To my surprise they said it's the SAME price as your currently paying for unlimited. I could not believe this person was actually telling me this with a straight face. Lets put this in perspective. You buy a Corvette that will do 180 mph. You want to buy a new Corvette but the dealership says you never go over 85 so instead you should but this Chevy Malibu because it will do 85 mph which is all you need, oh, but you have to pay the same amount you were paying for the Vette. Yeah, I'm sure everyone would call that a good deal. Same thing Verizon is doing here. I for one will NEVER sign another contract Verizon. Basicly, they want you to pay the same amount for less. Sorry Verizon, not gonna bend over for that one. Give me the 2gb plan for less than I paid for the unlimited plan, that would be acceptable.
Vipersb1 wrote:
2 GB has been the same price as unlimited for nearly 2 years now. Enjoy your unlimited for the next 15 months. Then you'll be paying $30 for 2 GB whether you like it or not.
Okay, if you say so... I tend to disagree. If Verizon gets rid of the unlimited plan all together then I guess I will take my business elsewhere. There are other wireless carriers that offer unlimited data plans, I believe. If there's not then thats fine, I will pay for limited data elsewhere just so I'm not paying the same amount of money, to the same company, for less data. It's a matter of principle and good business practices in my opinion.
Vipersb1 wrote:Okay, if you say so... I tend to disagree. If Verizon gets rid of the unlimited plan all together then I guess I will take my business elsewhere. There are other wireless carriers that offer unlimited data plans, I believe. If there's not then thats fine, I will pay for limited data elsewhere just so I'm not paying the same amount of money, to the same company, for less data. It's a matter of principle and good business practices in my opinion.
No, no one offers unlimited data no matter what they say. I mean sure if unlimited 256 kbps( or worse ) data is what you are expecting then sure I guess they do.
All carrier prices data about the same, but if paying the same price for data at a different carrier out of principle floats your boat then go for it. Just do your research and read the fine print.
Looks like T-mobile is officially beginning their LTE roll out by the end of the month. They're pushing firmware updates to their Galaxy Note II's that enables the LTE radio, and they have a 'big' announcement planned for the 26th.
...oh yeah, and they also have a month to month unlimited data plan with no speed throttling after you've used a certain amount of data. Score one for the 4th place carrier of the Big Four. I'd prefer to stay with VZW of course, but if they ever do take our unlimited plans away for good, a quick jaunt down to T-mobile is all it will take to regain the solace of not having to constantly count each byte of data we consume.
Thanks for the $4 billion that made this all possible, by the way, AT&T.
johnandroid wrote:Looks like T-mobile is officially beginning their LTE roll out by the end of the month. They're pushing firmware updates to their Galaxy Note II's that enables the LTE radio, and they have a 'big' announcement planned for the 26th....oh yeah, and they also have a month to month unlimited data plan with no speed throttling after you've used a certain amount of data. Score one for the 4th place carrier of the Big Four. I'd prefer to stay with VZW of course, but if they ever do take our unlimited plans away for good, a quick jaunt down to T-mobile is all it will take to regain the solace of not having to constantly count each byte of data we consume. Thanks for the $4 billion that made this all possible, by the way, AT&T.
Yes 2 whole markets with LTE. Let's see how long that unlimited data lasts once they have it everywhere. Well since they aren't everywhere that won't happen but when they have it most everywhere they actually have service. Yes once all those that want unlimited data hop on over to T-mobile you all can enjoy your unlimited slower than molasses data. If you understood the technology you'd understand that you can't have millions of people each using hundreds of GB per month.
And frankly just like electricity and water you SHOULD be concerned about each byte you consume. Since bandwidth and spectrum are finite resources the last thing I want is for people to just waste them with apps running the background 24/7, because after all why bother to check to see if you actually turned off that app if you're on unlimited data? Hey let's stream Pandora all night while I'm asleep. Who cares if it interferes with someone else's usage. Honestly the attitude of the unlimited data users makes me glad Verizon has caps. And the sooner the end it for good the better. In fact I'd wish they'd go ahead and go instead of waiting for Verizon to end unlimited data.
Their BIG announcement is the elimination of subsidized phones. They will now be full retail price.
Sent from my iPad
That's not really news. That's been known for awhile. I wonder how many that post here about leaving over the $30 upgrade fee have the money to pay full price for a phone?
<< Personal comments removed to comply with >>
I understand the technology better than you believe, though that doesn't even matter, being that common sense in this case, is enough to deduce the scope of what the network can handle. The statistics of the average data usage of smartphone owners says quite a lot...keeping in mind, unlimited data plans were eliminated back in 2011, so the statistics for usage were even lower back then. I also understand Verizon's entire marketing campaign revolves around LTE's ability to use data intensive services such as streaming video, while on the go. To compliment it, they preload data intensive apps for streaming video, and cloud storage onto all of their phones. Just like they did before LTE, and all there was was the $30 unlimited plan. And guess what...their network was just fine, and so were their earnings, and so was their reputation for having one of the best networks. With the resources and technology VZW has of right now, (especially with LTE being even cheaper to deploy, and more efficient at handling the data than EVDO) and with average data usage as it is right now, Verizon can handle having an unlimited data option. Easily.
Hi harmonious, and everyone else. Check this out. And please read the comments.
http://news.cnet.com/8301-1035_3-57575267-94/t-mobiles-possible-no-contract-pricing-details-divulged/
So 3 lines 12 GB data = $330, Share Everything 3 lines 12 GB data = $230. This is better than Verizon?
That's why i asked that whoever reads the article also read the comments. This is just one of those comments.
"this story is really vague without linking to the document showing the chart of prices. anyone that's confused about the pricing needs to check the linked article as this summary is pretty poor."
I went to the original article. http://www.tmonews.com/2013/03/t-mobile-new-classic-and-prepaid-plans-classic-available-at-all-national-resellers/
T-mobile pricing isn't any better than Verizon once you factor in the cost of the phone. If one wants unlimited data for their phone ONLY then sure maybe t-mobile is better. Most people want unlimited so they can use it as a hotspot and NONE of T-mobile's new plans offer unlimited data via hotspot. In fact the most data you can use on a hotpsot with t-mobile's unlimited data plan is 4.5 GB. At least with Share Everything you can use the hotpsot as much as you want as long as you pay for the data.
kinda off topic from what you guys are currently discussing... but partains to the original topic.... ive heard a lot of my friends say they want to go to sprint for their unlimited data... but one of my buddies moved out of our major city down state to a semi remote area for work for a few months and recently got back.. we were hangin out and he told me this story.... he said he was using his iphone 4s (he has sprint) as usual... everything was good and dandy, navigation, facebook, youtube, pandora, average stuff (for people our age) and all of the sudden his phone stopped working about 2 days in from being there. he called sprint.... they had DISCONNECTED HIS PHONE LINE.... not suspended DISCONNECTED HIS ACCOUNT.... they proceeded to tell him he was responsible for the ETF AND the "data overages" that will show up on his final bill.... apparantly he was roaming while using data... and went over 300 MBs!!!!! i heard that and was SHOCKED!!!! at least verizon tells you... you have this much data... if you need more... let us know... i had NO IDEA thats how sprint does their stuff. i honestly thought they had unlimited...
maybe it wasnt off topic... i just read what you were saying about sprint....i was actually considering going to sprint... but id rather be with verizon after hearing that... i only use about 4 gbs its not that bad
melvindeville wrote:kinda off topic from what you guys are currently discussing... but partains to the original topic.... ive heard a lot of my friends say they want to go to sprint for their unlimited data... but one of my buddies moved out of our major city down state to a semi remote area for work for a few months and recently got back.. we were hangin out and he told me this story.... he said he was using his iphone 4s (he has sprint) as usual... everything was good and dandy, navigation, facebook, youtube, pandora, average stuff (for people our age) and all of the sudden his phone stopped working about 2 days in from being there. he called sprint.... they had DISCONNECTED HIS PHONE LINE.... not suspended DISCONNECTED HIS ACCOUNT.... they proceeded to tell him he was responsible for the ETF AND the "data overages" that will show up on his final bill.... apparantly he was roaming while using data... and went over 300 MBs!!!!! i heard that and was SHOCKED!!!! at least verizon tells you... you have this much data... if you need more... let us know... i had NO IDEA thats how sprint does their stuff. i honestly thought they had unlimited...
melvindeville wrote:
That's why it is "unlimited" data on Sprint. It is unlimited on their network. It isn't off their network.
and i had tmobile in 2011 ish...living in albany NY i had netflix on my G2 and once i got to 2 gbs they would slow me down.... called them.... thought i had unlimited? yeah but we slow you down..... ok..... im good with verizon... my iphone5 is fast and awesome... yeah i only get 4gb but its good through the whole 4.... just my opinion
I keep trying to tell people no such thing as unlimited data. Yep I've known about Sprint's terms for a while. Not only do you not get 4G or even 3G while roaming you are limited to 300 MB. And since Sprint only cares about the big cities most everywhere outside of big city you will be roaming. Well MAYBE. In my area you won't get ANY Sprint serve within 40 miles of me. And the same terms apply to any carrier that uses Sprint's network like Virgin. Most people also don't know that Sprint charges $10 more per month if you want to actually use their "unlimited" data over 4G on your 4G phone.
Even t-mobile isn't truly unlimited. On the phone yes. If you want to tether that's extra and you're limited to 4.5 GB max. And that'll cost you $20 more. And it's not 4.5 GB at 4G then they drop your speed. It's 4.5 GB then your tethering is cut off. Hope no one is in the middle of an important download when that happens.
I still have unlimited data, but I broke my phone, and even with my own "new: used phone, they are going to end my unlimited data plan.
I have been with Verizon for over 12 years and also would like to change opmpanies
Unless the phone you bought was unsubsidized, they will end your unlimited plan. If it was indeed an unsubsidized phone, has Verizon changed their policy?
You only lose unlimited if you get a subsidized phone. For example you got a $600 Galaxy SIII for $200 and you signed a new contract. If you bought a used phone off of ebay or something and you just swapped phones no you won't lose unlimited.
Brian68 said....
"No one is taking advantage of you. If you find Verizon policies or service not to your liking you can take your business else. which by the way is a much more effective way of showing Verizon your dissatisfaction that posting on a messageboard."
You seem to make recommendations that Verizon customers go elsewhere if they don't like the service frequently.
The access to these discussions starts on the Verizon customer web page under "SUPPORT".
Us customers do have concerns and your attacks on those that feel they have a concern is not helpful. Maybe you need to take your so called support comments elsewhere.
If I was a Verizon manager you would already be gone. But since I am only a customer that will get sarcastic comments if I have a concern, I can take your advice and go elsewhere after about 12 years as a customer.
I'm sure Brian can and will respond himself, but here is why he frequently makes that comment. This website is a peer-to-peer customer forum. The purpose is for Verizon customers to help each other, when possible, solve problems with their phones. Also, many posters here have a good understanding of the Verizon plans and pricing structure, so they can help other customers understand them and choose a plan the makes sense for them.
This website is not a Verizon complaint department. There is no reason to post complaints about Verizon service or prices or terms and conditions or policies, etc. If people have a problem with those type issues, they should contact Verizon. Posting here just creates useless arguments and accomplishes nothing but insults back and forth. Other than expressing your discontent directly to Verizon, your other recourse is to take your business and your money elsewhere. If Verizon starts losing market share, they will make some changes, but posting here will do nothing.
Rinch wrote:Brian68 said...."No one is taking advantage of you. If you find Verizon policies or service not to your liking you can take your business else. which by the way is a much more effective way of showing Verizon your dissatisfaction that posting on a messageboard."You seem to make recommendations that Verizon customers go elsewhere if they don't like the service frequently.The access to these discussions starts on the Verizon customer web page under "SUPPORT". Us customers do have concerns and your attacks on those that feel they have a concern is not helpful. Maybe you need to take your so called support comments elsewhere.If I was a Verizon manager you would already be gone. But since I am only a customer that will get sarcastic comments if I have a concern, I can take you advice and go elsewhere after about 12 years as a customer.
Rinch wrote:
If I was a Verizon manager you would already be gone. But since I am only a customer that will get sarcastic comments if I have a concern, I can take you advice and go elsewhere after about 12 years as a customer.
I never tell anyone that has a REAL problem to go elsewhere. People that come here and constantly complaining about wanting unlimited data back or pricing or fees or accuse Verizon of ripping them off, yes I will and here's why.
A) not having unlimited data is not a problem one can get solved in this SUPPORT forum even if Verizon CS reps posted here let alone when it's a customer to customer forum. If one just has to have unlimited data there are other carriers that supposedly have that, and the best advice( and isn't that what we are supposed to be giving here? ) is for them to go with those carriers.
complaining about pricing for fees is another thing that we can't do anything about. Even CS reps can't. Once again if the price for what you need from a wireless service is too high here then the best solution is to get it elsewhere.
C) If one is accusing Verizon of ripping them off then why stay no mater what? Even if Verizon gave you unlimited data and stopped charging you fees if you suspect they are engaging in criminal activity why would you continue to do business with a company like that?
Lastly complaining at a website does not help. Has it so far? Nope. As long as Verizon gets your money every month why should they change? Go ahead and complain they've got your money. Look at their quarterly reports. Lowest churn, they are constantly increasing their subscriber base. Where is the motivation to change anything? You know why T-Mobile made these drastic changes? Because they were LOSING customers and profits were going down. So when I tell someone to leave I am not being mean I am telling them the best way to to actually get Verizon to do something about their concerns. Trust me if Verizon's churn suddenly went up to a mere 5% for a couple of quarters they would figure out why and do something about it. And if in the process of advising them to leave the number of complaint posts on this board diminishes I've killed 2 birds with one stone.
That doesn't give Brian68, or anyone else for that matter, the right to insult and/or disrespect other posters.
I've read countless posts that i just knew would be better served if the customer contacted vzw's billing dept, or tech dept, or complaint dept directly. And what i did was to suggest that he/she contact the appropriate dept, end of story.
And as for those posts that are truly off the wall (at least to me they are), i just don't respond to them.
Yes, it falls under support. Unfortunately too many customers come here looking for answers that this web page can't answer. But instead of someone just pointing him or her to the appropriate dept that will address his or her concern, he or she gets insulted and/or disrespected.
Some customers have even come to this web page to vent, and even rant. Those i don't respond to, but there are people on this forum that just can't help themselves. They have to respond to those posts.
And to each his own. Different people respond in different ways, and we can't control each other. We have moderators for that.
Heretic1989 wrote:Some customers have even come to this web page to vent, and even rant. Those i don't respond to, but there are people on this forum that just can't help themselves. They have to respond to those posts.
Heretic1989 wrote:
A) Many of these people aren't even Verizon customer they just come here to start stuff. That is trolling.
Yes I respond. Ignore a mouse in your house and in 6 months you'll have 1000. if me being a "sticky trap" gets a troll to stop posting then good.
Ask yourself, how many people with LEGITIMATE issues get frustrated that their questions go unanswered because no one sees them because they get lost in a sea of ** complaint threads? Is that fair to them? I'll support the rights of actual customers with actual issues to get help here over someone's venting any day. And if you are truly interested in helping people you should too.
Message was edited by: Verizon Moderator for profanity
Us customers, log on to Verizon.com, using our user account and password. We can do all things to update, change our account etc. The menus lead one to believe that since this is a Verizon web site and the Support tab leads most folks to believe that this is sponsored, paid for and maintained by Verizon. Customers are expecting Verizon support. And yes listen to complaints, expecting someone at Verizon to listen.Otherwise we could use any of several other sites that provide answers to questions.
It is not clear at all to someone going to the Verizon web site, that volunteers are answering the questions and complaints instead of real Verizon employees. So please keep that in mind....and I would still fire you for telling Verizon customers to go elsewhere if they don't like the service you provide.
Rinch wrote:Us customers, log on to Verizon.com, using our user account and password. We can do all things to update, change our account etc. The menus lead one to believe that since this is a Verizon web site and the Support tab leads most folks to believe that this is sponsored, paid for and maintained by Verizon. Customers are expecting Verizon support. And yes listen to complaints, expecting someone at Verizon to listen.Otherwise we could use any of several other sites that provide answers to questions. It is not clear at all to someone going to the Verizon web site, that volunteers customers (FTFY) are answering the questions and complaints instead of real Verizon employees. So please keep that in mind....and I would still fire you for telling Verizon customers to go elsewhere if they don't like the service you provide.
It is not clear at all to someone going to the Verizon web site, that volunteers customers (FTFY) are answering the questions and complaints instead of real Verizon employees. So please keep that in mind....and I would still fire you for telling Verizon customers to go elsewhere if they don't like the service you provide.
How can it not be clear? I copied this from Verizon Wireless' website support page:
We have an active community of customers who share valuable tips and help each other solve problems.
Whatever your status, telling customers to go to another provider is indefensible for any business. It should never be included in a public answer on a Verizon or any other business web page.
In this particular subject, attempts to defend Verizon's decision on data plans, by "customers" makes it appear as if the defender is Verizon and not another customer. No matter what disclaimers are posted elsewhere, if we go straight to a given subject, it "appears" that Verizon is providing the answers.
If I were king at Verizon it would be part of the so called "Code of Conduct" on these boards. Since I'm not, maybe a Verizon manager/monitor will notice that some of the "customers" that are recommending that we go elsewhere just might result in Verizon losing some of us long time customers. Angry responses to the recommendation that they go elsewhere should make the person telling the customer to go elsewhere reflect on the wisdom of such recommendations. I don't believe losing customers asking for assistance or voicing a concern or even a complaint, is in Verizon's business plan.
Just as this issue is not getting resolved between myself and the other "customers" who made the recommendations to find another provider, the "customer" recommendation should be limited to "contact customer service at Verizon", if Verizon is the only way to resolve the customer concern.
@maxcee72 - 1.) If you switch carriers then you lost your Unlimited Data anyway. 2.) The other carriers do have what they say is "Unlimited Data" - which is for Carrier A (Names not disclosed not bashing anyone by name)- when you have signal to send and recieve data on allowed networks or Carrier B - who throttles your "Unlimited Data" after 5GB to a speed of slower than dial-up and not as much coverage.
@harmonious - you post got deleted / removed from above so I can't say anything but check the facts, multiple angles and multiple information sites to compile your data. You might find that Verizon isn't that bad actually compared to a 2 year contraact with any other carrier.
yes in deed
Yes, it is annoying that VZW has changed plans, ended promos, and upped fees in the last few years. I do agree with Brian that if a customer coming off contract does not like these changes that they change carriers to one that has current plans/promos/etc more to their liking.
Since all companies (not just VZW or wireless carriers) make these changes it is not "wrong" for Brian to suggest people look elsewhere. If you are under contract nothing will alter your contract while it is in effect. If you signed a contract two years ago expecting the same promotions, fees, etc would be in effect two years later...well that is a bit unreasonable.
I have unlimited data (and love it). Some months I use 2GB-3GB, others I use 9GB,10GB,20GB+. My average is about 6 GB a month. However, I signed for unlimited as I travel a lot and often am "in-between" wifi hotspots or by paid only wifi (such as airports).
I have seen the end of NE2, 20 month upgrades, Primary line upgrades every 12 months, Unlimited data, and the addition of many new fees. When my contract is almost over, I will review all carriers and options available to me. I will choose what works best for my needs and sign there. I may also do as Horses suggests and buy a device off contract and just keep using VZW until another carrier has a plan I like more.
There are options out there, and in the next few years VZW "It's the network" tagline will be much less meaningful then it is now. It is all about waiting for the other carriers to finish their LTE builds and see the competition heat up for retention of customers and signing of new customers take over again.
