1 Solution
Why do I have to download and install numerous app updates multiple times?
Has anyone else experianced this problem?
Solved! Go to Correct Answer
because developers are constantly rebuilding and smoothing apps we have installed to reduce errors or bad performance.
because developers are constantly rebuilding and smoothing apps we have installed to reduce errors or bad performance.
you need to be more specific.
I agree!
With bearone21
LARST086,
I understand having to do many updates can be upsetting. We want to make sure everything is running properly. Where are you needing to do multiple updates at? What device do you have?
RobinD_VZW
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My device is a galaxy note 4 using the marshmallow 6.0 O.S. I prefere to manually update selected apps and have 'auto update' disabled.
I receive requests for updates via notifications or I can find them in play store at 'my apps/all.
After each update a nessage scrolls on the the status bar saying ' app successfully installed. Ive also verfied the updated app version was changed on the app. Yet a couple days or sometimes longer i will get a notification for the same app updates. And indeed an older version is running.
LARSTO86
Thank you so much for these details! We definitely need to have these updates complete successfully for you. Is this happening to all app updates or just certain ones? After you complete the update, can you confirm the version is corrected prior to a new notifications arriving?
RuthW_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Not all apps are doing this. Those that do include: amazon shopping, lookout anti virus and security, paypal, keepsafe and others. Naturally I cannot verify this happens for other apps that I choose not to update.
Yes i have verfied the new app update version has been installed prior to receiving another app update notification.
I have notified Lookout support of this and await their reply.
This is certainly interesting to hear. Are you performing the update fully, while connected to a stable internet connection?
HarleyE_VZW
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I followed all instructions fully, and to the extreme care as it stated in the "phone updates" under settings
I just read where verizon has a deal going, 4/$150
Although , we only have a 3 household family. The only reason this is a consideration is of my device issues. It's extremely frustrating , I don't believe you do understand, your a verizon representative. .
.you have issues, you get replacement or correction immediately as it's THE MAIN TOOL TO YOUR CAREER. As is mine, I just am not an employee of the network that cannot stand behind the devices the sell and mandate Samsung either fix asap, or replace effected device's. Simply end contract with Samsung. ...that's catches their attention immediately.
mmklos,
It disappoints me to hear that you are also having issues with your device after the update. I am a consumer just like yourself and I know the importance of having a working phone nowadays. Not to worry, we will get this resolved. We'd like to make sure we are providing you with the most accurate troubleshooting. Can you please tell us a little more about the exact issues you are having after the update.
RyanC_VZW
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I'm on this forum to...I did the Samsung update, WORST MISTAKE! !!
lemme guess..................update made things worse.
mmklos, updates should always help to improve the phone instead of hindering it. What are you specifically experiencing after the software update? Please share details so we can better assist.
ZangY_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I've already provided detailed posts and responses to your questions
regarding the update issue.
The issue has yet to be resolved .
On Aug 2, 2016 11:15 AM, "Verizon Wireless Customer Support" <
STICK TO IT, DONT LET UP.
LARSTO86,
I understand this can be concerning. When a new software update is installed on the device there are some applications that are built into the software that must be updated. When you spoke to Lookout what did they advise?
RobinD_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
don't hi-jack the thread, post your own comment in a new thread.
Start a new topic or ask questions in the open forum.
