Upgrade fee- promo/discount code?

Question

I get that the system will charge an upgrade fee of $20 and taxes need to be paid on the 'purchase' as it is seen.

Can VZW issue a "discount code" to note7 owners to waive the upgrade fee?

As far as taxes, couldn't this be applied to the bill, then immediately credited?

Or is this more of a 'keep the money flowing in-house' tactic?

gersong_vzw · Accepted Answer

Jonfive, I apologize for the inconvenience and our goal is for you to have a working device. I understand this is important for you and we want to provide you with the best options to replace this device. The upgrade fee will be credited back for the Note7, and charged on the new device that you select. Here's additional information on the recall and other frequently asked questions. http://vz.to/2cUgg0r Please let us know if you have any additional questions for us.

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