Calls never go into voicemail. Also, I can't call voicemail using my number or *86. Recording says call can't be completed as dialed.
dial *73 and wait for beep to complete then try....let us know if work or change anything
What happens if you dial your full 10-digit number? Do you get your voicemail prompt then?
*73 fixed the problem! Thanks so much.
FYI you had call forwarding on your line. That step disable it.