What is causing my video apps to crash on Galaxy Tab E?
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I start a video app... Youtube, Prime Video, VLC, etc... after about 1-2minutes of being open, the app crashes. It doesn't matter if I am streaming a video or not, it will crash. Other apps seem to be working fine.
What I've tried:
Reboot
Updating the OS
Uninstalling OS updates
Clearing app caches
Wiping cache partition
Uninstalling and reinstalling video apps
Device Wipe/Factory Reset
Undoing update/updating Android System WebView
I hope Verizon comes back with an answer or T-Mobile will be getting my business.
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You have done some sound troubleshooting there. Have you tried using your web browser to go to a site directly and watch a video that way instead of in an application? You can do this test in safe mode(unless you are using an iPhone).
NoahS_VZW
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