What network port does Verizon's Visual Voicemail use?

Franklin19c

Verizon's Visual Voicemail never syncs on WiFi, and I have to switch to 4G. What network port does that app use?

Accepted answers

Snn5

Visual Voicemail requires Mobile Data, which should be on at all times to receive VVMs at any time.

All comments

Snn5

Visual Voicemail requires Mobile Data, which should be on at all times to receive VVMs at any time.

Franklin19c

So you are saying that I always have to turn off the wireless on my phone every time I want to receive a voicemail? That is an awful design.

Snn5

Yes. If you want to receive VISUAL voicemail, mobile data needs to be on. I do find it rather interesting that given phones nowadays keep that portion of mobile data enabled for MMS messages that it doesnt work the same for VVM. BUT, when you turn off mobile data, you turn off the ability to get VVM, but not MMS.

Franklin19c

I swear that I used to be able to get a voicemail over my wireless at home without any issues, but it isn't working at all after I changed my router to a Cisco 1811W. I configured everything myself, and that is the only thing that has changed. Actually I just removed all of the ACLs that I have on that router and it still doesn't work, so you are right that it isn't just a port that I'm blocking

Also, I always have mobile data on. I would gladly just stop using the app and be forced to call my voicemail, but I have not seen any way of disabling or uninstalling the app.

Sorry if I sound a little rude. My new LG G3 has caused me a LOT of trouble (if it doesn't like the data signal it will dedicate 100% CPU to it, prevent apps like my alarm clock from working, and kill a fully charged battery in 5 hours). I've lost side jobs worth more than the phone because my phone killed itself overnight and I missed the phone call. Oh, and both LG and Verizon don't want to take responsibility for it...

magimatt

I may have found a solution to this issue (it worked in my case at least). As @Franklin19c
said, Visual Voicemail exclusively uses mobile data to retrieve voicemails. In addition, I think an update may have broken the Visual Voicemail app's permission to use mobile data while on WiFi and a specific permission is now hidden and/or otherwise inaccessible.

Try going into Settings > Apps and clicking the three vertical dots in the upper corner. Choose the "Reset App Preferences" option. This does nuke all the app preferences for all of your apps, but it seems to be the only way to reset the voicemail app mobile app data permission.

The only other thing you might check (I have not tested this) is whether you are using an app that manages network traffic, such as AdGuard. Make sure to either disable AdGuard from managing the voicemail app completely or at least verify the app doesn't have any settings explicitly applied that would interfere.

That's all I've got. Hope this helps.

[Deleted User]

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