Child Item

Site Totals

61363 Questions Answered 267 Categories

lg tablet 8.3 will not turn on - the computer does not recognize it

boop2018

Since I received a notice of an upgrade, my tablet will not turn on/charge and my computer does not recognize it. I purchased a new OEM cord thinking that was the issue. I still will not work, It is totally dead. I have tried all the troubleshooting tips, not happy.

Comments

Verizon_Support

I'm sure I would also be unhappy if I was not able to turn on my LG G Pad 8.3. I'm guessing you are referring to a device upgrade and not a software upgrade, correct?

Thanks for taking the time to complete the troubleshooting steps that you have taken. We can check your options. I will send you a Private Message to gather more details.

TamaraH_VZW

boop2018

Brought the tablet into a corporate store, waited for 40 minutes to see someone, they plugged it in tried to turn it on. Told me it was dead and proceeded in trying to sell me a new one. I asked to have the line removed from my account which they cannot do?? Had to call and wait on hold for 30 minutes, just to get a person that obviously didn't listen to me. I had to repeat the story 3 times before he wouldv just remove the line and credit my account.

Child Item