message plus text to audio message disable

so annoyed with my phone after update . message plus is now garbage . someone please tell me how to disable the sound text feature .

i dont want to send sound to anyone . no one wants to receive sound when i text them . has to be a cruel joke , as it has sent sound texts by accident in my pocket. im about to throw my phone in the trash

Accepted answers

Ann154

A factory reset can help with issues on a phone that started after a system update. The reset removes any leftover code from the old version of the OS that is causing conflict with the new version. It will also clear an temporary files that were not deleted after the update. While they are a pain, you should be willing to complete that factory reset step before replacing the phone. There is no guarantee that the replacement phone may or may not have the update too. Eventually the update will install itself on a replacement phone if it didn't come with the update already installed.

All comments

Snn5

Use a different messaging app?????

Verizon_Support

We want your device to be fully functional. What have you tried so far? Have you tried using a 3rd party message application?
RobertH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

9ineballer

yes i have been forced into using a different messaging app, but not happy about it . when will companies learn to respect the end user ,and stop with this "we know better than you" mentality? i was very happy with my phone and did not need a sudden major change in the way it functions. who thought of such a ridiculous notion to force a send audio for text button , with no way to disable it . a function that sends the message when you touch it and let go . so any accidental touching records and sends an audio text. at the very least ,updates like these should have an option to disable them . It's made my user experience extremely annoying for 5 days now . i liked message plus . i dont like the 3rd party message app im currently using . 98% of my phone use is text messaging . this has been such a annoyance that im seriously considering going in a different direction somehow , someway . i love my phone , kyocera brigadier, or at least i used to . but this has caused me to rethink my relationship with verizon after 5 calls to tech support after this update and nothing solved. (there are several annoyances im having with this last update ) but the biggest gripe is forcing me to change messaging apps due to one of the most ridiculous updates ive ever heard of . sound to text . wasnt that already an option ? so annoyed with verizon and this update . so thanks for everyone help but switching apps is not the solution but its all i can do . and i will never update my phone again .

Snn5

Glad that solved the issue.

9ineballer

your solution is not the correct answer , but i appreciate taking the time to try to help .what 3rd party messaging app do you recommend ? because ive gone thru several , all with issues . so please recommend something you think will work comparable to message plus

veryfrustrated0118

Sorry to say but the Messages+ function that you are referring to has been a feature for quite a while. You also have to hold that button or about 2-3 seconds minimum for it to record and send audio. (I am guessing that you are talking about the microphone button next to the text box that turns into the send button when you type). I agree that it is annoying but if your device is sending audio messages without your initiation then there is something wrong that is deeper than Messages+. Maybe a factory reset would help.

9ineballer

i dont care if that feature has been there for awhile . its one of so many annoyances , all of which stem from the upgrade and cannot be fixed by a factory restore. the way notifications apear now - horrible . it used to scroll across the top of the screen and read the text message or email , so i wouldnt have to even check the message . now a giant window covers the screen and simply says "notification "and tells me nothing . and i constantly have to close the window with the word notification on it . also there is a big emoticon right next to the stupid audio text . so now im accidentally sending emoticons to people . and the voice to text triggers in my pocket constantly ,and fills up my phone with recordings. you dont have to hold it for multiple seconds; you simply touch the button and let go of it . ive never heard of anyone sending an audio text . why would they stick that in such a crucial area ? in gmail , i can no longer locate the refresh button . where is it ? also my messages have been coming in with a serious delay . not always just 1 out of 20 or 30 . but atleast once a day ;.i have a list of other gripes but i guess its pointless. the phone runs hot now and the battery gets drained faster . imagine if you took your car for a service and they put the turn signals under the seat . or put the emergancy brake in the trunk ;. and the car started getting horrible gas mileage and the battery started losing charge . you would just accept it ? i highly doubt that . ill never ever update my phone again for fear of this same thing happening and i want a solution . the phone has had a loss of functionality and its not acceptable . i read forums and many people are unhappy as well. there has to be a way to go back to the old system . if i have to call text support again and nothing gets solved im gonna throw this phone in the trash and say goodbye to verizon.

veryfrustrated0118

It really sounds like you should just take it to a store and have them look at it. You might honestly do well with a factory rest.

The complaints you have regarding how Messages+ is set up are negated by the fact that it has appeared that way for at least a year. At least to me your argument doesn't stand. You are all the sudden having a problem with the UI after it has been that way for such a long time?

There are other messaging apps on the Play store. A plethora of them. You might want to try Textra. It seems to be the simplest UI.

Ann154

Or disable the Messages+ application and use the default messaging app that came from the manufacturer of the phone. I personally disable the Verizon Messages+ application within minutes of setting up a new phone.

9ineballer

im not looking for simple , but i will try your recommendation . as long as it has the functions i use all the time , than we good . most importantly -voice to text .

ladyhawk1

I agree totally. This update is an insult. The audio text is so disrupting to me and everyone around me. I also am considering stopping my long standing use of Verizon because of some cog in a wheel sitting in a cubicle thinking up ways to justify their job. Got to change something to mke them look busy. Stop it!

ladyhawk1

Do you have information on any that would let the user make a decision, like this one should have?