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moto x4 Sim Card

I am trying to find out how to get a sim card for a new Motorola Moto X4 that I am buying for my wife. I have been on Verizon Chat twice and

nobody has a clue. I don't think this should be that difficult?

Thanks for any help

Steve

Comments

Ann154

Does her existing phone have a SIM card? Would it be the size to fit in the new phone?

Ann154

If you don't have an existing SIM card, you may have to wait until the phone is in hand to order a SIM card from Customer Support or visit a corporate store to activate the phone.

STEBLI25

I have her iPhone 5c, but I bet that sim card would not be the right one?

Thanks for answering me.

Kind Regards

Steve

Ann154

I believe the iPhone 5c used a nano SIM card. I know the older iPhone 5s did, so it is logical the iPhone 5c would too. Unless the phone you are ordering is weird, most new phones also use a nano SIM card. You should check the specs of both devices to verify and check the SIM card holder prior to installing the SIM card.

boringusername

That phone has not been whitelisted by Verizon

STEBLI25

What does whitelisted mean?

. Thanks. Steve

On Sat, Sep 8, 2018, 10:48 PM boringusername <forums@verizonwireless.com>

boringusername

STEBLI25 wrote:
What does whitelisted mean?
. Thanks. Steve
On Sat, Sep 8, 2018, 10:48 PM boringusername <forums@verizonwireless.com>

A phone not sold by Verizon has to be approved to be allowed on it's network.

STEBLI25

Thanks, the Motorola Moto X4 is supported on Verizons network, that I was

able to find out.

Thanks again

Steve

On Sat, Sep 8, 2018, 11:59 PM boringusername <forums@verizonwireless.com>

studmuffin007

I'm having the same problem

[Deleted User]

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