Can't hear ring sound on some outgoing phone calls

[Moondoggy51]

Sometimes  when I'm making an outgoing  phone call the call is being initiated but I can't  hear a ring notification on my phone so I don't really know if the call is being actually  being made or not.  I just hold the phone in silence and then the person answers.  This doesn't happen on every call but when it does its very annoying.   Is this a common problem and  is  anything being done to resolve this?

[vzw_customer_support]

Thank you for bringing this to our attention. I definitely see how that may cause confusion when making a call. Do you have any issues once the person answers with hearing them?

*Haley

[Moondoggy51]

The call was fine and perfectly clear.  My phone has a 309 number and I was calling a 309 number but from within the 850 area code.  When I pressed to dial the number no sound to indicate that the call was being initiated.  I looked at my phone and the screen showed that the call was being initiated.  I just waited and my party finally answered .  I don't know why it's doing this.  Nothing that you can put your finger on as sometimes to the same caller you will hear the sound that it's dialing and sometimes it does not.

[vzw_customer_support]

If you need assistance, please send us a Private Note.

*Carla