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Cellular data limit exceeded notification

In the last 24 hours, I started getting a persistent notification on the top of the screen (white triangle with exclamation mark) advising that my Cellular data limit has been exceeded. After spending 2 hours on the phone with tech support, they have no answer, idea, or suggestion. It is NOT due to the Data Usage settings. If I lower the Notify me of Data Usage to below my current data usage, I get both the triangle and a different boxy notification. If I set the Notify setting to above my current usage or turn it off completely, the notification triangle remains. Heck, if I turn off Mobile Data, the triangle stays. I've checked data settings in myVerizon and I'm not even close to hitting 50%. I don't subscribe to Familybase, so there's no way that can be the issue. I'm tired of being warned of something that isn't accurate, wanted or needed. Assistance would be appreciated.

Comments

Snn5

Sounds like some 3rd party data app that monitors usage like My Data Manager and Onavo, or an anti-virus app .

Rigotamus

It is definitely not a third party app. It popped up over the weekend and after my data plan changed from 2gb to 6gb. No apps were installed between it working properly (no notification) and it not working properly (persistent notification that when tapped takes you to data usage).

Snn5

Screenshot?

Rigotamus

It's the triangle, fourth from the left.

Snn5

On my G2, that triangle with ! means something isn't syncing with Google Account, or some app is restricted on mobile data or that my limits in Data Usage/Mobile Data in settings are set too low.

Rigotamus

That used to be true for me as well under KitKat. Under Lollipop, if I set data limits below my current usage I get a different squarish icon (and currently I still get the triangle).

RonW29

I am having the same issue. I'm on Lollipop. Haven't had phone for much more than a month, so can't confirm if doing it before. Just turned over cycle on 3rd of April. Have tried all the suggested ideas of turning off notifications, alert me about data usage, reset cycle, etc. This is clearly an Android System issue (hold down on the notification & it shows Android System). Please fix it!!

MicScoTho

I have the same issue as well on an HTC One M8 with Android 5.0.1. I called HTC support and all they could suggest was a factory reset. :-(

MicScoTho

* Issue 160333 - android - "Cellular Data Limit Exceeded" notification not updating with modified limits - Android Open…

dbarton308

I have the Galaxy S5, and I am about to run it over with my car!

First it gobbles down data. Neither Verizon or Samsung could help. Best Buy told me to download Android Task Killer. Now I read do not put a task killer on an Android. I raised my data usage and it ate all of that too. I am on wifi.

Second, for some unknown reason, my phone locked up. Went to Android Data Manager, followed directions and that did not work. Again Verizon and Samsung could not help. Resorted to taking the battery out and putting back in. Lost all of my personal and business contacts and all my pictures.

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