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I need help. My phone keeps giving me an alert saying it's having trouble connecting.....error code 1001.
Hello BruggeThat would be very upsetting! Let's work together and get this resolved! What device do you have? Where are you getting this error? In a application?I look forward to working with you and getting this addressed.JoeL_VZWFollow us on Twitter @VZWSupport
the Verizon rep asks a good question but If I remember correctly my wife was getting this once on her phone and it was Verizon Backup Assistant. We Ended up stopping and uninstalling all Updates for Backup Assistant / Backup assistant Plus and Verizon Cloud. then we cleared all data, Updated the software again and reconnected them and it stopped those errors for us. I hope that helps. If I am right this is usually happening randomly and a few minuets after a reboot a White box pops up and gives this error....Hope it helps...
Mike
All the time
Where do I stop backup assistant
You can stop backup assistant by de-enrolling in the Verizon Cloud. EstevanC_VZW
