Hidden messages on LG VS920

I recently received some texts that show the preview at the top of my screen, but when I go to the standard text application, it shows no new text. The application icon, however, shows 2 new texts. I tried deleting all messages, didn't work. I tried downloading a different text app, no help. Still shows 2 new messages. I do know they were group messages, because they showed up on my wife's phone. Any ideas on how to get rid of the notifications?

Accepted answers

veryfrustrated0118

Maybe this might work.

Step 1) Make sure you have an app that can act as a temporary message application. "Google Hangouts" worked for me.

Step 2) Settings > Apps(all) > Messaging > Disable **this will be a temporary disable, all messages will be retained**

Step 3) Reboot the phone. Hold down the power button until it turns off.

Step 4) Settings > Apps(all) > Disabled apps > Enable messaging app

Step 5) Your phone will have automatically chosen the next available messaging application (in my case google hangouts).

Step 6) Change your default messenger = Google hangouts > Settings > SMS > (at the top) hangout is your default, touch to change.

I got it from here Text Message Notifications

All comments

Verizon_Support

txlucas,

I definitely understand how frustrating it would be to see the message indicator but not have anything there. Let's make sure we get that taken care of for you. When did this start? Were you able to view the other messages in this group message? Have you tried going through the message thread and selecting different messages to make sure everything has been read?

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

veryfrustrated0118

Go to Settings---Application Manager----All---find your text application and clear the data. Hopefully this helps.

Sometimes it can be cleared by sending a text to yourself

txlucas

It started a few weeks ago with a group message that never showed up in my inbox. I did read all messages, I even completely emptied my message box. I can't see any of the discussion. I only know it was a group text because of the preview and also the fact that my wife received it also.

when I go to apps, it doesn't show the text app. Is it part of the operating system? I also tried texting myself - no change.

veryfrustrated0118

Which app are you using to read text messages? See what that app is labeled in your app drawer then look for it in the list under application manager. I promise you that it is in there.

txlucas

IIt's the default messenger app that comes pre-installed on the phone. If I go to settings, apps, it has 3 categories: downloaded, on sd card, running. It doesn't show it under any of them. It must be part of the operating system?

veryfrustrated0118

Under All on the App Manager then look for Messaging.

txlucas

I looked in the list from settings, apps and also from the play store, my apps, all. Neither has it listed, but they don't list many of the preinstalled system apps. There is no other way to manage apps that I can find.

veryfrustrated0118

There certainly is---Settings---Application Manager---Slide to the right until you see ALL and then look in that list for Messaging.

txlucas

I can screenshot the whole process if you want, promise it isn't there. Settings/apps has does not show the default messaging app. It was the first place I looked when I tried to delete messages.

veryfrustrated0118

Screenshots may help

txlucas

Main_Settings 1.jpg

Original screen showing 2 new messages.

Main_Settings 2.jpg

Click the button to bring up settings

Main_Settings 3.jpg

From the settings menu, scroll down to Apps.

Main_Settings 4.jpg

Only Messenger app in any of the columns is the Facebook Messenger app. Other messenger app nowhere to be found.

Main_Settings 5.jpg

Details showing this is facebook's messenger.

txlucas

I can also get to an apps menu from the play store.

Play_store 1.jpg

It also only shows Facebook's messenger.

Play_store 2.jpg

veryfrustrated0118

Perfect. This helps. You are looking in the wrong spot and at the wrong app. Messenger is you Facebook Messenger not your texting. Go to the same place and where it says Downloaded. On SD Card, Running...there is another option. You have to slide that from the right to the left and you should see All. Then look for Messaging and clear the data.

SuzyQ

Messenger is Facebook Messenger, not text messaging. Scroll to Running, or All - and look for the Messaging Icon that is the square green face - clear THAT cache.

txlucas

Yeah, I knew it was facebook's messenger, I was just showing that it was the only message app in the list like the text says. You guys are awesome, had no clue that menu could swipe right. It says the cache is already empty - only other option is deleting app data. Next question, will I be deleting all my contacts by killing the app's data? Thanks!

veryfrustrated0118

No. It should be fine but make sure you have your contacts backed up first.

txlucas

OK, backed up contacts and then cleared all data from messaging app. Still shows 2 new messages, and I get a pop up at the top of my screen showing new message from so and so, with a preview of the text. Click on app, no messages. any other ideas?

veryfrustrated0118

Maybe this might work.

Step 1) Make sure you have an app that can act as a temporary message application. "Google Hangouts" worked for me.

Step 2) Settings > Apps(all) > Messaging > Disable **this will be a temporary disable, all messages will be retained**

Step 3) Reboot the phone. Hold down the power button until it turns off.

Step 4) Settings > Apps(all) > Disabled apps > Enable messaging app

Step 5) Your phone will have automatically chosen the next available messaging application (in my case google hangouts).

Step 6) Change your default messenger = Google hangouts > Settings > SMS > (at the top) hangout is your default, touch to change.

I got it from here Text Message Notifications

txlucas

The disable button is greyed out, I tried Force Stop, but it didn't change the button. I skipped to step 6 though. I opened google hangouts, turned on its sms feature, and bam - it showed the messages! I deleted them, turned sms back off in hangouts, and went back to messenger. All gone! Thanks!! I've been searching far and wide to find a solution. I even tried other messaging apps. Hangouts it is.