Can anyone explain why it suddenly takes hours for me to receive a text message? We do a lot of group texts at work and for whatever reason, I am not receiving texts until hours after they are sent.
We have been trying texting with wifi off for a couple of weeks and that seems to have fixed the problem. Thanks for the help.
I am having the same problem! I travel a lot and it is very important that I receive my text messages in real time.
We certainly want you to receive the messages right away. Let's work together to figure out what is going on. What phone make/model do you have? Have you added any new apps? DeloresK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Valeriedmb Making sure you have a working phone, especially when traveling is very important to us. Can you tell us how long this has been going on? Are you not receiving individual text? Is this for group only? What make/model phone do you have? DeloresKKVZWWFollow us on Twitter VZWSupporttIf my response answered your question please click the�CorrecttAnswer�� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
My wife is having the same problem on her galaxy s4. She has had the issue for quite a while and tried changing from the standard text app to message+ but it didn't help. Our messages will be delivered on her phone all at once and long after the conversation is done. Any thoughts on what might be causing her problem?
palmerrmpv,
Let’s get all her messages going out on time. However, we will need a few more details. Does this happen with all her text messages? Is she having issues sending them out?
Here to help
YareliM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The delay only occurs when receiving group texts and every time she is in a group text. There are no delays when she is sending a text. Thanks
Any updates on this?
My apologies for the delay, palmerrmpv! When these messages are delayed, does she happen to be on Wifi? Group text messages are MMS, just like picture messages. They are not supported by WiFi, and in some cases you may need to turn WiFi off for them to come through.
MichelleH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have the same problem. I have the app installed on an iPhone 8 and also LG G5.
There is also a delay in sending and receiving when I check the Verizon Text online for received messages and also when I send messages from Verizon text online--so I am thinking it is not the phone but the system.
Overall, the app looks like a poor copy of iMessage. Nice try,nice concept, but poor execution.
p.s. happens with group and individual texts, sending and receiving, from Verizon text online and also for Verizon+ app (the phone account is LG G5, and I use Verizon Text online and Message+ app on my iPhone 8 (with differnt phone number ) to check texts)
We know how important it is to receive your mesages in a timely manner. How long has this been going on? When using Message +, are you connected to Wi-Fi?
BreannaH_VZW
