how to restore 90 days integrated messages
adamog45
Newbie

hello all,

how do you restore the last 90 days of integrated messages

to my web app or tablet or computer or smartphone?

thanks in advance

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15 Replies
adamog45
Newbie

I need to restore Deleted messages from the past 90 days on 1 of my lines to my computer for backup and viewing.  Anyone know the procedure ?

thank you,

A.

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Jakeman1
Master - Level 1

I would check with the owner of the email server you are using. Most store the messages on their servers and only hide them when you delete them from your account. So it is very possible they can restore them even if you have deleted them from your device / email folder.

Forget-ful
Newbie

Text messages, not emails. Sorry if I wasn't clear.

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adamog45
Newbie

Hi,

no biggie.

I simply wanted to know if I could restore text messages that were

deleted from 90 days ago to present deleted text messages.,

I do not want to actually do it right now, I just wanted to know if it

can be done if I chose to do it in the future.

thanks,

Adam

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Jakeman1
Master - Level 1

Which phone are you using? If an Android install SMS Backup and Restore. then save the text messages to SMS before you delete them. This will store all of your test messages in an XML and out of your messaging app so you can either view through SMS or restore to your messaging app.

vzw_customer_support
Customer Service Rep

Great question adamog45! I know it's important to get your messages back. All you have to do is launch the app from your phone, press the Menu icon in the App>tools>Content Restore. Otherwise, go to your Messages on My Verizon and click on the 'Refresh' arrow.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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adamog45
Newbie

actually, I want to restore the past 90 days worth after they were

deleted. Is that possible ?

Adam

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rcschnoor
Legend

It is unlikely you will be able to restore messages which have been deleted.

vzw_customer_support
Customer Service Rep

That is an excellent question adamog45. Sadly, this is not an option. Once the items have been deleted they are removed from any server that may have potential "saved" them.

ErinW_VZW
Follow us on Twitter @VZWSupport

Forget-ful
Newbie

I do not see these settings. Can you show me?

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vzw_customer_support
Customer Service Rep

Forget-ful, we sure can! What kind of device are you using to view them on? A computer, tablet, or a phone? Also, what do you see? Once we have a few more details we'll be able to direct you quickly.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Forget-ful
Newbie

Using a laptop or desktop. Could use iphone if that's easier. I can get the current messages but don't see the menu options to retrieve old.

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Stonecold0111
Newbie

I'm trying to restore my old and deleted messages from my message plus account but I busted my phone and I need to do it online. But unlike the app there is no option to restore messages. Please help, thanks in advance

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Ann154
Community Leader
Community Leader

Why did you resurrect a six year old thread to ask your question instead of creating a new question? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Stonecold0111

Sadly, this is not an option. To make sure your messages are synced across your devices, we store the messages you keep on your devices for up to 90 days. When you delete a message from one device, we delete it from our servers and also from your other devices. https://www.verizonwireless.com/support/verizon-messages-faqs/

 

EdwardL_VZW

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