Since last update to my phone HTC 10. Every time data is roaming I get my default notification telling me data is roaming. How do I stop that notification. A couple of places I go I get and endless string of notifications, I have to silence my phone to stop it. It also happens on second HTC 10 phone on my account. I just want to stop the notification. PLEASE help
Can't you turn Roaming OFF to get rid of the Notifications? What Roaming options do you have in Settings?
Phone is set to "Deny data roaming access"
If you turn Cell Data OFF when in those locations, do you still get the notifications? I would think if 'Data roaming access' is set to 'Deny data roaming access' then any notifications relating to it would be suppressed. I recall when in Northern Vermont near the Canadian border, I had roaming set to 'Deny' on my Droid Turbo 2 and I did NOT get notifications of roaming. Maybe someone from VZW Customer Services or Technical Services can weigh in here, sooner or later on whether this is different for the HTC models?
BilBal, making sure you only receive the notifications that you want is a priority. Allow us the opportunity to guide you in the right path to resolve this concern. Can you please follow the steps below to make sure the persistent location notification sound and notification is disabled;
Please keep us updated on the progress.
SylviaT_VZW
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My Zip code is 79245, problem happens every morning when I go to Sonic (once or twice, depending on how long I in drive up line). When I go into grocery store (about 6 or 7 times while in store). Went into System UI, app notification, No sound or visual interruption is grayed out and can not be turned on
I can see we are all responding at about the same time, BILBAL. Iโm checking in since itโs been a couple of days. Have the suggested steps in this thread helped?
GeorgeS_VZW
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Nothing has worked so far. 12 notifications while in the grocery store today, had to turn phone off! Did finally get importance set to "LOW No sound or visual interruption" still get notified!!
Still driving me crazy. I work on EMS and have to stop and check on every single data roaming notification since my default notification is used to contact me for second out calls for the ambulance. I really need some help. Is there a way to undo last update and stop it from happening again. I'm getting to the point where I am considering changing providers, been verizon customer for years, but this is TOO MUCH to deal with
BILBAL,
I know that this would certainly drive me crazy also. Are you still getting the notification when you completely disable data, not just deny data roaming access? And if you visit Settings > Mobile Network > Preferred Network, which mode is selected? If the preferred network is currently "Global," please change it to "LTE/GSM/UTMS" and let us know if this results in improvements.
Colin H_VZW
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I turned off Global now I miss calls. I have a Samsung Verizon network extender at my shop and can not make or receive calls with phone set to LTE/GSM/UTMS. So I am back to my original problem. Data Roaming alerts driving me crazy. Any other ideas. I have to get this solved!!
BILBAL,
We certainly don't want you to not receive calls along with the notification issue. Let's set your phone back to Global so you can receive your call. I'm determined to get these roaming notifications to stop. Let's gather some more information. Have you made any other changes to your HTC 10's settings? Have you turned to power cycle your phone off and on?
JuanD_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes have powered off multiple times. Since I had to turn GlobaI back on have changed default notification to a shorter notification than I want as a default and went into all Text from the important contacts and changed to notifications to what I had set as the default previously. It is a work around but still leaves me with possible contacts that I may not hear
BILBAL, We certainly don't want you to lose communication with some of your contacts and we want you to remain in the Verizon family. We'll get this resolved. Tell us exactly when did the problem start (week, month)? Do you know if anyone else is experiencing the same problem?
TrinetteW_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This started with YOUR last update! My grand daughter who has same phone had the same problems, she finally just turned off notification on phone, something I can't do. I changed default notification to a simple beep, can't turn it to silent. Went into many, many text and customized to use notification other than default, but that leaves me out on text that are important that I don't receive regularly. Went into grocery store today must have gotten beeped 25 to 30 times. I just don't know how much longer I can put up with the annoyance.
I am having the same problem on a moto z2 android version 8.0.0 roaming in Italy (TIM). Can't turn off sound or won't know about incoming texts and calls. apparently happens as network in fringe area switches between 3g and 4g
My granddaughter finally got mine to stop. I don't know how she did it. She told me she did the exact same things I had done multiple times . She started by slowly pushing the Data alert to the side not off the screen to dismiss, but just barley and a new setting option shows up and that is where she disabled alerts in that menu. She stopped mine, hope that get you to the right place to solve your problem. Verizon support was useless!
Your granddaughter has saved my sanity. Thank you and please thank her.
I had to go down several levels after clicking the settings icon which appears when the message is pushed a little to the right. I got a choice of what sound I wanted for this notification and chose โnoneโ. I verified that I do still get a sound when a real text or message arrives.
You are welcome, I will thank my granddaughter for you.
I'm also having this issue. Disabling the "allow notification dot" for the phone app has not fixed it on my Moto Z Force. This update is terrible. Verizon needs to figure this stuff out .
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CASLAN48,
We want to be sure we have a full understanding of your specific concerns. Please describe exactly what is happening with your device.
Kati_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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