I'm having trouble redeeming the $200 Amazon Gift Card promo. I followed all steps as per email I received but it does not take me anywhere where I can actually redeem. Today is my deadline to redeem and no one at Verizon has been of any help. Went to a store and was told they couldn't help. Was chatting elwoth an agent when the "chat" dropped and, upon trying to restart the chat, all text could not be retrieved. I see that I'm not the only customer with this problem!
Hello, Suejor. My apologies to hear of your experience but rest assured help is here. I have sent you a Private Message for assistance.
-Natasha
Hi Natasha, where can I find the "private message?"
Hello, Suejor. To view a private message sent to you, clicking on the envelope will take you to your inbox. To view the entire message, click on the subject line. I have sent you another Private Message.
-Natasha
I'm sorry we missed you. Please send us a private message or contact us here: https://www.verizon.com/support/contact-us/ -Joe
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