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Apple One

Switched plan from 5G more to new unlimited plan and selected individual Apple One perk. Already have Apple Arcade, Apple Music free from Verizon and Apple storage from Apple. Never got a link. The pending activation message has been in MyVerizon app for a month now. In the My Verizon and Apple Music App the View Verizon Plan Benefits says I have none

This is painful. To all Verizon reps don’t bother posting the FAQs read them many times over — they don’t work. Paying but not receiving what I paid for. This needs to be addressed ASAP.

Comments

Verizon_Support

Oh, no! Being on top of your service is crucial, especially if are managing your offers. Verizon is here to help.

For more Apple One Perk details, check out our FAQs: https://www.verizon.com/support/apple-one-perk-faqs/.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

Trockrell

Those FAQs are useless. None of what is stated happened or helped. And the rep I got when I called on did not help me, never called back. Problem still exist. I am paying but I am not receiving the service.

Verizon_Support

Trockrell, we want to ensure that you receive the help that you deserve with your Apple One issues. We will be reaching out in Private Message to offer account specific support.

-Andi

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