Apple one family
Caitlynndukes
Newbie

So I got apple one family sharing when I go to set it up it send a link to my number I click the link and then says my number can’t be verified and to contact Verizon. I try to get ahold of A LIVE person and am unable to! So now paying $20 a month for something I can’t even get access too:(

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3 Replies
vzw_customer_support
Customer Service Rep

Hello, Caitlynndukes, it's important that you receive the service you're paying for and it is also concerning that you are unable to reach support. So we can better assist, we will be reaching out via Private Message.

-Lauren

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StewNeville
Newbie

Did you ever get this fixed? I tired once back in November to get this to work and im trying again now. Whenever I open a ticket or talk to someone at Verizon they can't seem to fix this issues. 

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vzw_customer_support
Customer Service Rep

Thank you for reaching out for support with Apple One. Let's investigate further. What were the results of your last ticket? 

-Melissa

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