Call Filter App - Submitted Non spam report but number still showing as low-risk spam

nikeing19
Newbie

I have noticed that my business phone number appears as low-risk spam on the Call Filter Plus app on my personal phone.

I have already made a request to freecallregistry.com and voicespamfeedback.com , and I have reported my business number as non-spam numerous times on my Verizon Call Filter app. However, it still shows up as low-risk spam. How can I remove the spam designation from my business phone number?

I thought Verizon relied on TNS for their spam call analytics. TNS has informed me via my report on freecallerregistry.com that Call Guardian is not negatively labeling my business number.  Why, then, does Verizon continue to classify my business number as low-risk spam in the Call Filter app?

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vzw_customer_support
Community Manager
Community Manager

nikeing19, we're here to help and we understand the importance of labeling your business phone number correctly and not as a Spam number. Let me send you a private message to provide you assistance. 

-Art

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nikeing19
Newbie

Hello Verizon Customer Service, I am unfortunately facing a recurring challenge with the Call Filter app, which does not accurately register business phone numbers as non-spam after voicespamfeedback.com submission
AT&T and T-Mobile, make registration processes via Hiya and First Orion are much more user-friendly. Does Verizon have a website similar where business can register their business phone numbers?

Additionally, I would appreciate it if you could examine the voice feedback surveys I have submitted below:

VZFBE04022025213141913

VZFBE04032025142519282

VZFBE04032025154551208

VZFBE04072025182905635

VZFBE04042025154242316

 

Thanks

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vzw_customer_support
Community Manager
Community Manager

You have done the correct steps and I truly understand the frustration of your number appearing as spam. I need you to fill this form so our teams can review the request. If any other users are having issues please fill this out so our team can keep reviewing it.

 

https://voicespamfeedback.com/vsf/

~Jorge

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