Disney Bundle Perk and Apple One Perk
Cowboy-Troy
Enthusiast - Level 1

It's supposed to be Disney with no adds. After subscribing to Verizon Disney Bundle Perk. Disney App has adds after more adds on every movie. Within the Verizon App there is no options to upgrade or change the Disney Perk. Verizon also falsely advertised the Apple one Family perk for 5 members of the family. I have subscribed to Verizon Apple One Family and no one in my family has Apple One, Music, Cloud, Arcade or TV only 1 line has Apple One access. Verizon app says Family but Apple Subscriptions in settings shows Individual. Within the Verizon app the only option is to add more accounts for an additional charge each line for the Apple One $10-$20 each costing $60-$120 for the 5 family member lines.  It's been a nightmare trying to figure all this out and several Verizon Representatives with countless hours who have not been able to fix the issue. This is a huge dilemma for me and my family because we run a DJ business using Apple Music and we now do not have the access. Thanks a lot Verizon but no thank you. It's cheaper and less frustrating to stay independent with subscriptions instead of their so-called "Perks" and so-called "savings on money." I was independent before because this is the second time for me the Perks DO NOT WORK.

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you had problems with the perks, and we don't want you to continue having issues. The Disney Bundle Perk does include Disney+ with no ads and you can see exactly what's included here: https://www.verizon.com/solutions-and-services/add-ons/entertainment/disney-bundle-perk/ You can also manage sharing your Apple One subscription with the steps outlined here: https://www.apple.com/family-sharing/

 

We recommend making sure you have the right perks on your account by going to your Account > Services and Perks.

~Jesse

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you had problems with the perks, and we don't want you to continue having issues. The Disney Bundle Perk does include Disney+ with no ads and you can see exactly what's included here: https://www.verizon.com/solutions-and-services/add-ons/entertainment/disney-bundle-perk/ You can also manage sharing your Apple One subscription with the steps outlined here: https://www.apple.com/family-sharing/

 

We recommend making sure you have the right perks on your account by going to your Account > Services and Perks.

~Jesse

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