Disney Bundle wtith 5G play more plan

Rssbutl
Newbie

I have a 5G Play More plan. I am trying to get the bundle activated, but the virtual assistant continues to tell me the plan must change to get the bundle. How do I activate the plan?

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vzw_customer_support
Community Manager
Community Manager

We are happy to help with taking advantage of the Disney+ bundle included with your plan. Use this link for step by step instructions on how to activate your bundle through the My Verizon app. Let us know if you run into any issues still.
https://vzwkm.verizon.com/content/dsc/kb/documentid.228480.html

-Jazzy

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vzw_customer_support
Community Manager
Community Manager

Hello Rssbutl: I apologize for any issues accessing the link. For your convenience, I'll include the steps below. Please let us know if you require any additional support!

Open the My Verizon app from an Account owner or manager device
Tap the 'Mobile' or 'Home' tab then navigate:  Shop products & plan perks
Entertainment > Disney+
Review the info then tap Get it now

From the in Enroll in Disney+ screen, select the preferred option then tap Continue

Review and accept the Terms & Conditions then tap Enroll in Disney+
Tap Go to Disney to be redirected to the Disney+ Account Creation page to finish the account setup, where you're required to enter your email address and given Disney+ app installation instructions.
Enter the email address you wish to use with your Disney+ subscription then tap AGREE & CONTINUE

 

If you already have a Disney+ subscription, enter the email address associated with that subscription.
Enter a password then tap CONTINUE

Enter your birthdate then tap CONFIRM

 

-Christy

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4 Replies
vzw_customer_support
Community Manager
Community Manager

We are happy to help with taking advantage of the Disney+ bundle included with your plan. Use this link for step by step instructions on how to activate your bundle through the My Verizon app. Let us know if you run into any issues still.
https://vzwkm.verizon.com/content/dsc/kb/documentid.228480.html

-Jazzy

Rssbutl
Newbie

That link didn't work.

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Reply
vzw_customer_support
Community Manager
Community Manager

Hello Rssbutl: I apologize for any issues accessing the link. For your convenience, I'll include the steps below. Please let us know if you require any additional support!

Open the My Verizon app from an Account owner or manager device
Tap the 'Mobile' or 'Home' tab then navigate:  Shop products & plan perks
Entertainment > Disney+
Review the info then tap Get it now

From the in Enroll in Disney+ screen, select the preferred option then tap Continue

Review and accept the Terms & Conditions then tap Enroll in Disney+
Tap Go to Disney to be redirected to the Disney+ Account Creation page to finish the account setup, where you're required to enter your email address and given Disney+ app installation instructions.
Enter the email address you wish to use with your Disney+ subscription then tap AGREE & CONTINUE

 

If you already have a Disney+ subscription, enter the email address associated with that subscription.
Enter a password then tap CONTINUE

Enter your birthdate then tap CONFIRM

 

-Christy

SynthpopAddict
Champion - Level 3

The OP has a legacy plan, where perks were included.  Seems to me the instructions above would be for current plans?

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I'm not a Verizon employee, just another customer trying to help.
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