I have tried repeatedly to add the Peacock Netflix bundle to my Fios account but I keep getting “An error occurred in processing your request.” when I attempt to add a credit card. I’ve tried multiple browsers, multiple credit cards and both my iPad and Windows laptop. I’ve spend hours on the phone being bounced back and forth like a ping pong ball between Verizon Fios and Verizon Wireless. I tried adding + Play at the suggestion of a Verizon rep. Nothing works.
Has anyone else been unable to save their credit card? I cannot move onto the next step of accepting terms and conditions without saving my credit card.
