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Got a new phone, they replaced our Disney bundle with the new bundle. Neither they or Disney can get our account activated without another payment

Ro2008
Enthusiast - Level 1
‎05-30-2025 01:37 AM

Can't get into my Disney account 

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vzw_customer_support
Customer Service Rep
‎06-01-2025 04:28 AM

We're sorry to read that you're not able to access your Disney account. What errors do you get when you try to sign in? Did you register the same email address? 

~Peter

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