HULU
SuzyZ
Enthusiast - Level 1

I have HULU as part of my Disney package with Verizon. Is it possible to upgrade to the no commercials version?   I THINK I can finally use my HULU!!

1 Solution
vzw_customer_support
Customer Service Rep

SuzyZ, for customers who previously enrolled in the Disney Bundle through Disney or are now enrolled through Verizon and did not use an existing Hulu account please follow these steps:

Steps:
1 Remove the Disney Bundle using My Verizon app or website.
Customers with the Disney Bundle included in their plan can re-enroll in the bundle after completing this process.
Customers with the Disney+ promotion cannot re-enroll and receive the remainder of their promotional period.

 

2 Visit Hulu.com and sign up for an account with Hulu (No Ads)*.
Create the account using the same email address used when activating Hulu during the Disney Bundle enrollment through My Verizon.
Refer to the Hulu Help Center to assist customers creating a Hulu account.
*Hulu (No Ads) is available for the difference between products; payment is required with Hulu and paid to Hulu

 

3 Re-enroll in the Disney Bundle through Verizon.

-Andi

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5 Replies
SynthpopAddict
Master - Level 3

Have you tried going to hulu.com and logging in there, then upgrading from that site?

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

SuzyZ, we hope you are enjoying your Disney Bundle with Hulu. Please see the details below on utilizing Hulu without Ads.

 

Customers with an existing Hulu subscription (prior to enrolling through Verizon) can enroll in Hulu add-ons (including No Ads) through their Hulu account or Hulu CS. 

Customers without Hulu prior to signing up for the Disney Bundle receive Ad-supported Hulu.

 

Hulu credits the customer's Hulu bill if the customer:
Successfully enrolls in the Disney Bundle (through Verizon) 
Previously subscribed to the Disney Bundle ($18.99 [tax may apply]) or Hulu subscription ($7.99 [tax may apply]) 

-Andi

vzw_customer_support
Customer Service Rep

SuzyZ, for customers who previously enrolled in the Disney Bundle through Disney or are now enrolled through Verizon and did not use an existing Hulu account please follow these steps:

Steps:
1 Remove the Disney Bundle using My Verizon app or website.
Customers with the Disney Bundle included in their plan can re-enroll in the bundle after completing this process.
Customers with the Disney+ promotion cannot re-enroll and receive the remainder of their promotional period.

 

2 Visit Hulu.com and sign up for an account with Hulu (No Ads)*.
Create the account using the same email address used when activating Hulu during the Disney Bundle enrollment through My Verizon.
Refer to the Hulu Help Center to assist customers creating a Hulu account.
*Hulu (No Ads) is available for the difference between products; payment is required with Hulu and paid to Hulu

 

3 Re-enroll in the Disney Bundle through Verizon.

-Andi

Jrealist2007
Enthusiast - Level 1

Yay it finally worked for me!

vzw_customer_support
Customer Service Rep

Glad to see Hulu finally worked for you!

 

We want to take this moment to promote our My Verizon application: m.vzw.com/m/myverizonapp. It is the quick, easy and convenient way to monitor and manage your account. Anything, from device updates to plan / feature changes to usage / invoice / payment details, is available in the palm of your hand.

Thanks for being the best part of Verizon.

~Gilbert